Eligibility and Intake Specialist

1 week ago


Mt Vernon, Illinois, United States UMOS Full time

The estimated salary for this role is $50,000 - $65,000 per year.

Company Overview

UMOS is a leading organization dedicated to serving the needs of communities across the country. As an Eligibility and Intake Specialist, you will play a vital role in ensuring that individuals receive the support they need to succeed.

Job Description

We are seeking a highly skilled and motivated individual to join our team as an Eligibility and Intake Specialist. In this role, you will be responsible for determining eligibility and enrolling participants in various programs. Your primary focus will be on Recruitment, Eligibility, Enrollment, and Document uploads (REED) for potential Beneficiaries.

  • You will conduct Beneficiary orientation and coordinate or obtain documents such as Employment and Identification source documents in accordance with agency and USDA AMC requirements.
  • You will schedule initial intake online, in person, or via phone conference with Beneficiary and other eligible family members to obtain separate supporting eligibility determination.
  • You will review pre-applications and assist participants in collecting documents to verify their eligibility for program requirements.
  • You will request documentation to determine client eligibility and forward the request for payment approval to appropriate staff in accordance with established procedures.
  • You will participate in Case Reviews as part of the QA Data Validation and perform follow-up with Beneficiaries when addressing AEYON database concerns.
  • You will build relationships with participants and refer them to other programs, internal or external.
  • You will implement and monitor ongoing recruitment activities within the catchment area to ensure beneficiary enrollments are achieved.
  • You will interpret policy to ensure compliance with federal laws, regulations, and program policies.
  • You will coordinate/implement and monitor the enrollment process of Beneficiaries, including eligibility status and enrollment, and ensuring that Eligibility is 100% accurate in accordance with the funding source.
  • You may serve as a liaison to sub-recipients and other partners to ensure eligibility requirements are met.
  • You will maintain record keeping system up to date to ensure all eligibility documentation is uploaded for all clients prior to submitting and forwarding for payment processing.
  • You will implement and monitor an effective electronic filing system that safeguards confidential information and supports the organization of PII protocol in the electronic data systems.
  • You will ensure timely data entry of services and submit complete and accurate reports, including but not limited to the Beneficiary Data Base System such as MYCAP, Demographic, employment, Identification, and services monthly reports.
  • You will attend meetings, seminars, and workshops, and perform other duties as assigned.
Required Skills and Qualifications

To be successful in this role, you will need:

  • An Associate degree or two years of post-secondary education in social science, human services, or a related field. Bachelor's degree preferred.
  • At least three years' experience in determining eligibility and/or case management (one year of additional experience may be substituted with one year of education for up to 2 years).
  • Bilingual in Spanish and English (oral and written).
  • Proficient computer skills (Microsoft Office Suite/Office 365).
  • Good oral and written communication skills.
  • A reliable car, a valid driver's license, and adequate insurance.
  • The ability to work irregular and/or flexible hours.
Benefits

As an Eligibility and Intake Specialist at UMOS, you can expect a competitive salary and a comprehensive benefits package, including health insurance, retirement plan, and paid time off.



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