Parts Management Specialist
3 weeks ago
Crystal Tractor of Starke is seeking a highly motivated and experienced Parts Manager to join our team.
The estimated salary for this role is $65,000 - $80,000 per year, depending on experience.
Job Description:
We are looking for a full-time Parts Manager to oversee the parts sales process from start to finish. This includes communicating with staff and customers in a friendly and professional manner, reading and understanding the parts catalog, and providing high-level service to both internal and external customers.
The ideal candidate will have prior parts sales experience and be able to read/interpret safety and maintenance documents. A strong interpersonal and time management skills are also required.
Responsibilities:
- Oversee the parts sales process from start to finish
- Communicate with staff and customers in a friendly and professional manner
- Converse effectively/efficiently regarding customer parts status
- Read and understand the parts catalog when looking up and speaking to specific parts
- Answer phone calls, provide price quotes and other information to customers
- Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
- Provide high level service to both internal and external customers
- Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention
- Locate out-of-stock parts from outside source and submit an emergency order, if necessary
- Make sure all internal requests for parts are billed on service repair order
- Receive payment from retail customers or obtain credit authorization
Qualifications:
- High School Diploma or equivalent and prior parts sales experience required
- Prior Tractor dealership experience preferred
- Eager to improve in a dynamic work environment
- Strong interpersonal and time management skills
- Ability to read/interpret safety and maintenance documents
- Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
- Willing to submit to pre-employment drug screen and background check
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