Parts Management Specialist

3 weeks ago


Hampton, Virginia, United States Crystal Tractor of Starke Full time

Crystal Tractor of Starke is seeking a highly motivated and experienced Parts Manager to join our team.

The estimated salary for this role is $65,000 - $80,000 per year, depending on experience.

Job Description:

We are looking for a full-time Parts Manager to oversee the parts sales process from start to finish. This includes communicating with staff and customers in a friendly and professional manner, reading and understanding the parts catalog, and providing high-level service to both internal and external customers.

The ideal candidate will have prior parts sales experience and be able to read/interpret safety and maintenance documents. A strong interpersonal and time management skills are also required.

Responsibilities:

  • Oversee the parts sales process from start to finish
  • Communicate with staff and customers in a friendly and professional manner
  • Converse effectively/efficiently regarding customer parts status
  • Read and understand the parts catalog when looking up and speaking to specific parts
  • Answer phone calls, provide price quotes and other information to customers
  • Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
  • Provide high level service to both internal and external customers
  • Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
  • Notify parts manager of out-of-stock parts or shop materials that need immediate attention
  • Locate out-of-stock parts from outside source and submit an emergency order, if necessary
  • Make sure all internal requests for parts are billed on service repair order
  • Receive payment from retail customers or obtain credit authorization

Qualifications:

  • High School Diploma or equivalent and prior parts sales experience required
  • Prior Tractor dealership experience preferred
  • Eager to improve in a dynamic work environment
  • Strong interpersonal and time management skills
  • Ability to read/interpret safety and maintenance documents
  • Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
  • Willing to submit to pre-employment drug screen and background check


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