U-Box Customer Support Specialist

2 months ago


Wilmington, North Carolina, United States U-Haul Full time
Position Overview:
Join U-Haul as a U-Box Customer Support Specialist, where your office is the open road In this role, you will oversee U-Box containers and ensure that our customers receive exceptional and friendly service. Experience a fulfilling career with a company that values its employees.

What U-Haul Provides:
  • Job security
  • Growth opportunities
  • Reimbursement for Mindset App
  • Gym membership reimbursement
  • Health and prescription insurance (if eligible)
  • Paid time off for holidays, vacation, and sick leave (if eligible)
  • Life insurance coverage
  • Legal assistance through MetLaw
  • Auto and home insurance options via MetLife
  • Discounts on various products and services
  • 401(k) retirement savings plan
  • Employee Stock Ownership Plan (ESOP)
  • Access to a 24-hour physician for children
  • Dental and vision insurance
  • Business travel insurance
  • Employee Assistance Program (EAP)
  • Identity theft protection through LifeLock
  • Critical illness and accident insurance
  • Financial wellness program with Dave Ramsey's SmartDollar
Key Responsibilities:
  • Safely operate a flatbed truck (training will be provided).
  • Utilize an 8000-lb propane forklift or a truck-mounted forklift (training will be provided).
  • Efficiently load and unload storage containers for delivery.
  • Transport storage containers to and from designated locations, focusing on local routes.
  • Engage in continuous learning through U-Haul University.
Essential Qualifications:
  • Valid motor vehicle driving record.
  • High school diploma or equivalent.
  • Department of Transportation certification.
  • Commercial driver's license (CDL).
Work Environment:
The role involves moderate risks or discomforts that necessitate special safety measures, such as working around machinery and potential exposure to fumes or chemicals. Personal protective equipment may be required.

Physical Requirements:
This position demands physical stamina, including prolonged periods of standing, walking, and the ability to lift a minimum of 50 lbs, either with assistance or independently.

U-Haul is committed to fostering a culture of health and wellness. In alignment with applicable state laws, U-Haul does not hire individuals who use nicotine products. U-Haul is an equal opportunity employer, considering all applicants without discrimination based on race, color, religion, sex, national origin, disability, veteran status, or any other legally protected status. Accommodations are available upon request for applicants participating in the selection process. Information gathered during this process will be shared only on a need-to-know basis.

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