Automotive Sales Consultant

2 weeks ago


Belmont, California, United States Sonic Automotive Full time
Job Description

Company Overview
Sonic Automotive is a rapidly expanding name in the automotive sector, dedicated to excellence in service and employee development. We pride ourselves on our ethical practices, commitment to quality, and the opportunities we provide for our team members to advance their careers.

Compensation: $18 per hour, plus commission.

The Automotive Sales Consultant position features a Pay Scale that includes a Base Hourly Compensation of $18.00.

Why Our Team Loves Working Here:

  • We maintain the lowest turnover rates in the industry.
  • We offer award-winning training programs recognized by Training Magazine and Brandon Hall.
  • We prioritize internal promotions and career growth.
  • Our benefits package is highly competitive, including Medical, Dental, Vision, HSA, 401k, and PTO.
  • We foster a culture of teamwork and peer recognition.
  • Exclusive benefits for vehicle purchases and leases.
  • Personalized Automotive Concierge Service.

Explore the Opportunities:
We invite you to learn more about the various roles available within our organization.

Join Our Team: We are proud of our achievements and look forward to welcoming new members to our family.

Position Overview

The Automotive Sales Consultant plays a crucial role in generating sales appointments with potential customers who reach out to the dealership online to inquire about new and/or pre-owned vehicles. This position is essential in delivering an exceptional customer experience by addressing inquiries in a timely, professional, and courteous manner. The role requires proficiency in lead management tools, CRM software, and online communication to effectively manage customer interactions, update records, and track interest.

Key Responsibilities:

  • Respond to online inquiries with professionalism and accuracy.
  • Enter customer inquiry data into the CRM system promptly and accurately.
  • Schedule sales appointments effectively.
  • Conduct phone surveys to gauge customer preferences and satisfaction.
  • Utilize lead management tools efficiently.
  • Compile necessary reports and documentation in a timely manner.
  • Perform additional job-related tasks as required.
  • Exhibit ethical behavior and ensure the highest level of customer satisfaction.
Qualifications

  • Exceptional customer service and communication skills are essential.
  • Proficiency in computer skills and familiarity with e-leads systems is advantageous.
  • All applicants must be authorized to work in the USA.
  • All applicants must adhere to safety protocols in performing job duties.
  • All applicants must be able to pass pre-employment screenings, including background checks and drug tests.
Additional Information

Now is the time to make a significant career move. With our collaborative team approach and numerous internal advancement opportunities, you will experience the best that a career in the automotive industry has to offer. Your information will be kept confidential in accordance with EEO guidelines.



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