Computer Support Specialist

4 weeks ago


Little Rock, Arkansas, United States Arkansas Government Job Full time

Job Summary

The Computer Support Analyst is responsible for providing technical assistance and support to users of computer systems and software. This includes troubleshooting hardware and software problems, configuring and installing microcomputer hardware and software, and managing disk space for micro, mini, or personal computer systems.

Key Responsibilities

  • Resolves hardware or software problems in response to user questions and requests for assistance
  • Configures and installs microcomputer hardware and software for users
  • Manages disk space for micro, mini, or personal computer systems
  • Researches new technology and methodology and evaluates new products to determine their usefulness to agency users
  • Trains other employees in system operation and maintains system instructional manuals and supplies

Requirements

The formal education equivalent of a bachelor's degree in computer science, mathematics, or a related field is required. Alternatively, completion of technical training in computer science, data processing, or a related field acquired from a vocational, military, or industrial setting, plus two years of experience in computer support operations, is also acceptable.

About the Department

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans.



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