Restaurant Operations Manager
3 weeks ago
Hooters of America LLC is seeking a skilled Restaurant Manager to lead our Hooters of Rockford location. As a Restaurant Manager, you will be responsible for overseeing various aspects of the restaurant's operations, including hospitality, guest satisfaction, safety, cleanliness, drink presentation, and atmosphere.
Key Responsibilities:
- People:
- Manage performance and development of hourly employees
- Hire and retain top talent
- Provide leadership and coaching
- Train and develop restaurant staff
- Customer:
- Ensure exceptional guest service and atmosphere
- Meet guest satisfaction standards
- Maintain high-quality food and beverage offerings
- Launch new menu items and products
- Financials:
- Deliver results-driven performance
- Develop and execute business plans
- Manage inventory and control profit and loss
- Standards:
- Ensure responsible alcohol service
- Maintain food safety and sanitation standards
- Upkeep Hooters Girl image and standards
- Ensure facility maintenance and cleanliness
- Ensure safety and security protocols
- Additional Responsibilities:
- Schedule and staff effectively
- Manage cash handling and vendor relationships
- Build and maintain a high-performing team
- Develop and implement local marketing strategies
Requirements:
- High school diploma or equivalent
- 2+ years of full-service restaurant management experience
- Food safety and sanitation training
- Must be 21 years of age or older
Preferred Qualifications:
- Basic knowledge of Microsoft Word and Excel
- General knowledge of full-service restaurant operations and hospitality industry
- Strong organizational and planning skills
- Strong operational skills in a customer-service and hospitality environment
- Strong coaching skills
- Intermediate mathematical computation skills
- Ability to communicate clearly and concisely
- Ability to build relationships at all levels
- Ability to handle confidential and sensitive information
- Ability to manage changing priorities
Hooters of America LLC is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply.
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