Restaurant Operations Manager

3 weeks ago


Madison, Wisconsin, United States Hooters of America, LLC Full time
Restaurant Manager Job Description

Hooters of America LLC is seeking a skilled Restaurant Manager to lead our Hooters of Rockford location. As a Restaurant Manager, you will be responsible for overseeing various aspects of the restaurant's operations, including hospitality, guest satisfaction, safety, cleanliness, drink presentation, and atmosphere.

Key Responsibilities:

  • People:
    • Manage performance and development of hourly employees
    • Hire and retain top talent
    • Provide leadership and coaching
    • Train and develop restaurant staff
  • Customer:
    • Ensure exceptional guest service and atmosphere
    • Meet guest satisfaction standards
    • Maintain high-quality food and beverage offerings
    • Launch new menu items and products
  • Financials:
    • Deliver results-driven performance
    • Develop and execute business plans
    • Manage inventory and control profit and loss
  • Standards:
    • Ensure responsible alcohol service
    • Maintain food safety and sanitation standards
    • Upkeep Hooters Girl image and standards
    • Ensure facility maintenance and cleanliness
    • Ensure safety and security protocols
  • Additional Responsibilities:
    • Schedule and staff effectively
    • Manage cash handling and vendor relationships
    • Build and maintain a high-performing team
    • Develop and implement local marketing strategies

Requirements:

  • High school diploma or equivalent
  • 2+ years of full-service restaurant management experience
  • Food safety and sanitation training
  • Must be 21 years of age or older

Preferred Qualifications:

  • Basic knowledge of Microsoft Word and Excel
  • General knowledge of full-service restaurant operations and hospitality industry
  • Strong organizational and planning skills
  • Strong operational skills in a customer-service and hospitality environment
  • Strong coaching skills
  • Intermediate mathematical computation skills
  • Ability to communicate clearly and concisely
  • Ability to build relationships at all levels
  • Ability to handle confidential and sensitive information
  • Ability to manage changing priorities

Hooters of America LLC is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply.



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