Service Leader

2 weeks ago


Queensbury, New York, United States Chipotle Full time
Transforming the Fast Food Experience

At Chipotle, we're redefining the fast food industry by serving high-quality, responsibly sourced food that's made with integrity. As a Service Leader, you'll play a critical role in maintaining a positive customer experience by ensuring safe and quality food is prepared and served. You'll also be responsible for training and leading a team of crew members to provide exceptional customer service.

Key Responsibilities:

  • Ensure great tasting, high-quality food is served to customers
  • Help resolve food quality issues and support food safety initiatives
  • Monitor crew breaks, shift changes, and line schedules to ensure seamless operations
  • Develop and cross-train front-of-house crew members
  • Assist with crew performance reviews and develop future Service Leaders
  • Perform miscellaneous office administration duties, such as banking, cash handling, and office paperwork

What We're Looking For:

  • Previous experience as a Chipotle Crew member or Kitchen Leader
  • Ability to understand and articulate Chipotle's Food With Integrity philosophy
  • Knowledge of cash handling policies and procedures
  • Experience with food safety and health department matters
  • Familiarity with office paperwork and equipment maintenance
  • High school diploma or equivalent

About Us:

Chipotle Mexican Grill, Inc. (NYSE: CMG) is a leading restaurant company that's committed to making a positive impact on the food industry. We're passionate about serving responsibly sourced, classically cooked food that's made with wholesome ingredients. Join us as we continue to innovate and lead the way in digital, technology, and sustainable business practices.
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