Facility Operations Manager
1 week ago
We are seeking a highly skilled and experienced Facility Manager to join our team at SP+. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our parking facilities, managing special events, and providing exceptional customer service.
Key Responsibilities- Manage and maintain a vast labor pool of frontline employees, providing training and tools to ensure their success.
- Supervise the quality of work for all employees, ensuring tasks are completed efficiently and effectively.
- Ensure facilities are open and closed at specified times, and supervise safe handling of cash and timely deposits.
- Monitor and maintain proper parking, security, and customer service procedures.
- Handle personnel issues, paperwork, and training for support staff.
- Supervise special events and functions, ensuring efficient and proper service to customers.
- Monitor facility maintenance, ensuring cleanliness and adherence to company policies.
- Prepare bank deposits, reviewing paperwork to ensure accurate accounting and security.
- Monitor office audits, ensuring proper sales totals and security vigilance.
- Handle general accounting duties, including accounts payable, payroll, petty cash, and budgeting.
- Monitor and review damage claims, recommending safety improvements to prevent reoccurrence.
- Compile and submit Event Summaries and After Action Reports to Senior Management.
- Respond to customer service issues, maintaining order in assigned lots and relationships with police and security personnel.
- Must be at least 18 years old.
- Minimal high school diploma or equivalent.
- Prior supervisory/managerial experience in parking preferred, but not required.
- Ability to read and comprehend instructions, correspondence, and memos in English.
- Ability to apply common sense understanding to carry out detailed instructions.
- Ability to respond positively to customer problems or complaints.
- Ability to adapt to changes in the work environment.
- License Requirement: Must possess a valid state-issued driver's license with a current address and acceptable driving record.
Special shift requirements may vary depending on location's hiring needs. Availability to work 2nd shift, 3rd shift, and/or weekends may be required. The employee is required to stand for extended periods outside in varying weather conditions.
SP+ is an equal opportunity employer committed to recruiting, hiring, training, and promoting without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability, or other protected classes. SP+ does not tolerate harassment or retaliation against employees or applicants based on these characteristics or EEO rights.
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