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Patient Services Coordinator

2 months ago

Greenville, North Carolina, United States Quasar Health Solutions Full time
Job Overview

Position Title: Front Desk Receptionist

Organization: Quasar Health Solutions, LP

About Us:

Quasar Health Solutions is a dedicated healthcare provider focused on delivering exceptional patient care and comprehensive medical services. Our mission is to enhance the health and well-being of our patients and the surrounding community. We are in search of enthusiastic individuals who embody a positive attitude and a proactive approach. Your energy and commitment will be essential in creating a vibrant and fulfilling environment.

Role Summary:

As a Front Desk Receptionist, you will play a crucial role in welcoming patients and visitors, delivering outstanding customer service, and ensuring the efficient operation of front desk activities. Your friendly and professional presence will help foster a supportive and inviting atmosphere for everyone who visits our facility.

Key Responsibilities:

  • Patient Reception: Warmly greet and assist patients and visitors upon arrival, providing a reassuring presence.
  • Appointment Management: Schedule and confirm patient appointments while maintaining an organized calendar.
  • Registration and Check-In: Accurately register new patients, verify insurance details, and facilitate the check-in process.
  • Communication: Manage phone calls and emails, addressing inquiries and providing information clearly and effectively.
  • Payment Handling: Collect patient co-pays and fees, processing payments in accordance with facility policies.
  • Records Maintenance: Ensure patient records are kept confidential and comply with healthcare regulations.
  • Patient Support: Assist patients in completing necessary documentation and guide them through the facility.
  • Workspace Organization: Maintain a clean and orderly front desk area at all times.

Qualifications:

  • High school diploma or equivalent (preferred).
  • Prior experience in a front desk or customer service position.
  • Knowledge of medical terminology and healthcare procedures is advantageous.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking capabilities.
  • Proficient in office software and electronic health records systems.
  • Compassionate and patient-centered approach.

Benefits:

  • Medical Insurance Stipend
  • Paid Time Off (PTO)

Compensation:

  • Competitive Base Salary

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