Patient Advocate

4 hours ago


Greenville, South Carolina, United States Elevate Patient Financial Solutions Full time
Job Summary

Elevate Patient Financial Solutions is seeking a highly motivated and detail-oriented Patient Advocate to join our team. As a Patient Advocate, you will play a critical role in connecting uninsured hospital patients with programs that will cover their medical expenses.

Key Responsibilities
  • Screen uninsured hospital patients to determine eligibility for federal, state, and/or county medical or disability assistance
  • Complete applications and follow through until approved
  • Document all cases worked in applicable Company programs and hospital systems
  • Provide exceptional customer service skills at all times
  • Participate in ongoing trainings to apply content learned in dealings with patients and cases
  • Maintain assigned work queue of patient accounts
  • Collaborate with hospital staff, case managers, social workers, and financial counselors
Requirements
  • Some college coursework preferred
  • Prior hospital experience preferred
  • Adaptability when dealing with constantly changing processes, computer systems, and government programs
  • Professional experience working with state and federal programs
  • Critical thinking skills
  • Ability to multitask and function in a fast-paced environment
Benefits
  • Medical, dental, and vision insurance
  • 401K with 100% match for the first 3% and 50% match for the next 2%
  • 15 days of PTO
  • 7 paid holidays
  • 2 floating holidays
  • 1 Elevate Day (floating holiday)
  • Pet insurance
  • Employee referral bonus program


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