Insurance Specialist

4 days ago


Richardson, Texas, United States US Oncology Network-wide Career Opportunities Full time
Overview

The US Oncology Network is seeking a highly skilled Insurance Specialist to support our Central Business Office in Richardson, Texas. This full-time hybrid remote position will work Monday-Friday 8:30am-5pm and requires the candidate to reside in the state of Texas.

This role can be classified as Level 1, 2, or Sr based on the candidate's experience.

Key Responsibilities
  • Monitor and manage delinquent accounts to ensure timely payment.
  • Review reports, research, and resolve issues related to billing and insurance payments.
  • Verify patient demographics and insurance providers to ensure accurate account information.
  • Communicate with patients to secure past due balances and resolve billing and insurance inquiries.
  • Collaborate with colleagues to resolve insurance payment and billing errors.
  • Recommend accounts for collection or write-off.
  • Maintain accurate and up-to-date records of patient and payor information.
  • Ensure compliance with state, federal, and HIPAA laws and regulations.
Requirements
  • High School diploma or equivalent required.
  • Minimum two (2) years combined medical billing and payment experience required.
  • Demonstrate knowledge of state, federal, and third-party claims processing.
  • Demonstrate knowledge of state and federal collections guidelines.
  • Must successfully complete required e-learning courses within 90 days of occupying the position.
Preferred Qualifications
  • Associates degree in Finance, Business, or four years revenue cycle experience preferred.
  • Minimum two (2) years insurance resolution experience resolving issues with patients and payers.
  • Proficiency with computer systems and Microsoft Office (Word and Excel) required.
Work Environment

The work environment is an office setting with frequent contact with staff. The employee is regularly exposed to direct contact with patients with potential for exposure to blood, toxic substances, ionizing radiation, and other conditions common to a clinic environment.



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