Auto/Property Claims Specialist

3 days ago


Richardson, Texas, United States State Farm Mutual Automobile Insurance Company Full time
Job Summary

We are seeking a skilled Auto/Property Claims Specialist to join our team at State Farm Mutual Automobile Insurance Company. As a Claims Specialist, you will be responsible for investigating, evaluating, negotiating, and settling claims in a fast-paced call center environment. You will work closely with customers, agents, and other stakeholders to provide remarkable service and ensure that claims are handled efficiently and effectively.

Responsibilities

As an Auto/Property Claims Specialist, your key responsibilities will include:
  • Investigating and evaluating claims to determine coverage, liability, and damages
  • Negotiating and settling claims with customers and other parties
  • Applying knowledge of auto and property insurance policies and regulations to make informed decisions
  • Providing excellent customer service and communication skills to resolve claims in a timely and professional manner
  • Working collaboratively with other teams to ensure seamless claim handling

Requirements

To be successful in this role, you will need:
  • A bachelor's degree in a related field or equivalent work experience
  • Experience in auto and property claims handling, including proficiency in using estimating and evaluation software tools
  • Strong knowledge of auto and property insurance policies, coverage, and claim handling practices
  • Excellent communication and interpersonal skills to effectively interact with customers, agents, and other stakeholders
  • Proven ability to assess damages, estimate repair costs, and negotiate settlements

What We Offer

As a Claims Specialist at State Farm, you will enjoy a competitive total rewards package, including a starting salary of $59,059 - $79,230 annually, plus opportunities for annual bonuses, merit increases, and tuition assistance. You will also have access to industry-leading wellness and mental health programs, as well as discounts from hundreds of retailers through our Perks at Work program.

Why Join Us?

At State Farm, we are committed to being good neighbors and making a positive impact in our communities. As a Claims Specialist, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional service and making a difference in people's lives. We offer a dynamic and supportive work environment, with opportunities for growth and development in a rapidly evolving industry.

Apply Now

If you are a motivated and customer-focused individual with a passion for claims handling, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our online portal. We look forward to hearing from you

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