Desktop Hardware Specialist
2 weeks ago
As a Desktop Technician at System One, you will be responsible for the repair, testing, and servicing of desktop-related hardware. This role requires a high level of technical expertise and attention to detail to ensure that all equipment is functioning properly and efficiently.
Key Responsibilities- Perform hardware and peripheral repairs, including identifying problems and determining the most efficient and cost-effective solutions.
- Test system hardware using diagnostic tools and utilities to troubleshoot equipment failures and follow special instructions as needed.
- Complete all required documentation involved in a service call and return defective parts in a timely manner, including vendor paperwork and preparation of defective products for return.
- Maintain a suitable repair and spare parts inventory.
- Participate in projects and other assigned duties as needed.
- Provide after-hours on-call support as required.
- Maintain and keep current hardware certifications.
You will work directly with patients and/or customers, as well as internal and/or external customers via telephone or face-to-face interaction. You will also work with other healthcare professionals and staff.
RequirementsThis role requires a high school diploma or GED and a valid driver's license, Motor Vehicle Report, and proof of vehicle liability insurance. You must also be able to maintain appropriate repair and spare parts inventory and participate in projects and other assigned duties as needed.
BenefitsSystem One offers eligible full-time employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan. We are an Equal Opportunity Employer and welcome applications from all qualified candidates.
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