Desktop and Cloud Services Support Specialist
2 weeks ago
InTegriLogic Corp. is a fast-growing IT Services company based in Tucson, AZ providing IT services to clients across 10 states. Our primary focus is providing exceptional customer services to our business clients across multiple industries including healthcare, financial services, manufacturing, and professional services.
We are seeking a skilled Desktop & Cloud Services Service Desk Technician to provide on-site support to our clients in the Oklahoma area as well as remote support for all of our clients. The ideal candidate will have a strong passion for helping others and a desire to advance their career.
Key Responsibilities
- Provide remote and on-site technical support for our clients
- Identify opportunities for improvement and implement solutions to enhance client experience
- Configure, service, and repair Windows-based computers
- Troubleshoot and resolve networking, hardware, and software issues
- Provide user account support in Microsoft Active Directory
- Maintain high level of customer satisfaction and adhere to quality standards set by company
Requirements
- 2+ years' experience configuring and repairing Microsoft Windows-based computers
- Experience with Windows Desktop Operating Systems from Windows 7 to most current version
- Experience with Windows Server Operating Systems from Windows Server 2008 to most current version
- Experience with Office versions from Office 2010 to most current version
- A+ Technical Certification or equivalent experience required
What We Offer
- Competitive salary
- 401(k) matching
- Dental insurance
- Donation matching
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
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