Retail Sales Consultant

1 week ago

Canton, United States J. Jill Full time

Position: Retail Sales Consultant

Company Overview:

J.Jill is a leading omnichannel retailer and a well-respected women's apparel brand dedicated to providing exceptional customer experiences with stylish, ready-to-wear clothing. Our brand embodies a thoughtful and inspired aesthetic that resonates with confident women who embrace life with joy and purpose. With over 280 locations across the country and a strong online presence, J.Jill is headquartered just outside Boston.

Role Summary:

The Retail Sales Consultant plays a crucial role in delivering personalized service tailored to our customers' needs. Our team members foster authentic connections and loyalty with clients, assisting them in curating a complete wardrobe. This position demands a high level of customer service expertise, product knowledge, and effective selling techniques. Additionally, the consultant is responsible for maintaining the store's visual presentation and merchandising standards.

Key Responsibilities:

  • Sales Performance: Achieve individual and team sales targets while enhancing productivity.
  • Customer Engagement: Welcome customers warmly and engage them effectively.
  • Relationship Building: Cultivate customer loyalty through genuine interactions.
  • Outreach Initiatives: Participate in company-led efforts to attract new customers and encourage repeat visits.
  • Wardrobe Consultation: Assist customers in selecting outfits that enhance their appearance.
  • Product Knowledge: Stay informed about J.Jill's offerings, including styles, fabrics, and care instructions.
  • Visual Merchandising: Support the execution of floor sets and ongoing store merchandising.
  • Operational Support: Engage in various operational tasks, including marketing, inventory management, and store upkeep.

Qualifications:

  • Prior experience in a retail setting, preferably in women's specialty retail.
  • Familiarity with point-of-sale systems and technology.
  • Community connections are a plus.
  • A passion for fashion and a strong affinity for the J.Jill brand.
  • Excellent communication and interpersonal skills.
  • Demonstrated sales acumen and customer service proficiency.
  • Strong sense of style and merchandising abilities.

At J.Jill, we value creativity and the analytical skills necessary for our growth. Our culture is collaborative and data-driven, with every team member focused on enhancing the customer experience and achieving results through our omnichannel approach. We embrace diversity and consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws.

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