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Server Support Specialist

2 months ago


South Dartmouth, Massachusetts, United States Sail Loft Full time

Job Summary:

We are seeking a highly organized and detail-oriented individual to join our team as a Server Support Specialist at The Sail Loft, a neighborhood family restaurant. As a Server Support Specialist, you will play a crucial role in ensuring the smooth operation of our dining room, providing exceptional customer service, and supporting our serving staff.

Key Responsibilities:

  • Pre-Service Preparation: Assist in setting up the dining room, including cleaning, clearing, and setting tables, to ensure a seamless dining experience for our guests.
  • Supply Management: Maintain the cleanliness and organization of restaurant supplies and equipment, ensuring they are readily available for our serving staff.
  • Customer Service: Interact with guests, respond to their requests, and resolve any complaints in a professional and courteous manner.
  • Table Management: Ensure menus and cutlery are cleaned and replenished between tables, and move tables, chairs, and furniture as needed to accommodate guests.
  • Post-Service Tasks: Tidy the restaurant after service, ensuring it is prepped for the following service, and maintain a positive attitude throughout.

Requirements:

  • Ability to prebus tables efficiently
  • Capacity to carry multiple dishes without spills or accidents
  • Excellent communication and interpersonal skills
  • Attention to detail and ability to multitask
  • Positive attitude and willingness to learn

About The Sail Loft:

The Sail Loft is a family-friendly restaurant with a diverse menu that caters to all tastes. As a year-round establishment, we offer a unique dining experience, with promotional events and activities throughout the seasons. Our goal is to provide exceptional service and high-quality creative dishes in a one-of-a-kind location.