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Administrative Support Specialist

1 month ago

South Yarmouth, Massachusetts, United States Cape Cod Hospital Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Cape Cod Hospital. As a key member of our medical office staff, you will provide exceptional support to our clinicians and patients, ensuring a seamless and efficient experience.

Key Responsibilities
  • Front Office Operations: Manage patient flow, check-in and registration, and coordinate appointments and consults.
  • Communication: Answer phone calls, respond to patient inquiries, and maintain effective communication with clinicians, staff, and patients.
  • Administrative Tasks: Process cancellations and no-shows, maintain accurate records, and perform other administrative duties as needed.
  • Team Collaboration: Work closely with clinicians, staff, and patients to ensure a harmonious and cooperative work environment.
Requirements
  • Education: High school graduate or equivalent.
  • Experience: 1 year of experience in an office setting, preferably in a medical office environment.
  • Skills: Strong communication and interpersonal skills, proficiency in computer office applications, and knowledge of medical terminology.
Work Environment

This is a full-time position, 40 hours per week, Monday through Friday, 9am to 5pm, with no weekends or holidays.