Client Service Representative

3 weeks ago


South Dartmouth, Massachusetts, United States Alera Group, Inc. Full time

About the Role:

We are seeking a highly skilled Client Service Specialist to provide exceptional support to our clients. As a key member of our team, you will be responsible for delivering outstanding customer service, ensuring seamless administrative functions, and contributing to the growth and success of our organization.

Key Responsibilities:

  • Provide prompt and thorough responses to client inquiries and requests
  • Ensure the smooth operation of administrative functions, including scanning mail, delivering faxes, and communicating employee absences
  • Assist with claims processing and provide warm transfers to insurance companies as needed
  • Participate in seminars and classes to enhance skills and develop core competencies
  • Perform other tasks as requested by management

Requirements:

  • Associates degree preferred
  • Strong professional presence and excellent communication skills
  • Good communication, listening, and organizational skills
  • Problem-solving ability
  • Ability to work in a fast-paced environment

What We Offer:

Alera Group offers a comprehensive benefits package, including medical, dental, life, and disability insurance, 401(k), generous paid time off, and more. We are an equal opportunity employer and welcome applications from diverse candidates.



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