Client Service Representative
3 weeks ago
About the Role:
We are seeking a highly skilled Client Service Specialist to provide exceptional support to our clients. As a key member of our team, you will be responsible for delivering outstanding customer service, ensuring seamless administrative functions, and contributing to the growth and success of our organization.
Key Responsibilities:
- Provide prompt and thorough responses to client inquiries and requests
- Ensure the smooth operation of administrative functions, including scanning mail, delivering faxes, and communicating employee absences
- Assist with claims processing and provide warm transfers to insurance companies as needed
- Participate in seminars and classes to enhance skills and develop core competencies
- Perform other tasks as requested by management
Requirements:
- Associates degree preferred
- Strong professional presence and excellent communication skills
- Good communication, listening, and organizational skills
- Problem-solving ability
- Ability to work in a fast-paced environment
What We Offer:
Alera Group offers a comprehensive benefits package, including medical, dental, life, and disability insurance, 401(k), generous paid time off, and more. We are an equal opportunity employer and welcome applications from diverse candidates.
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