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Clinical Specialist

1 month ago


Charlotte, North Carolina, United States Abbott Full time
About Abbott

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

The Opportunity

In Abbott's Electrophysiology (EP) business, we're advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

What You'll Work On

As a Clinical Specialist in Electrophysiology, you'll provide engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and field sales staff, involving EP products. You'll work under general direction, identifying and using the most effective, cost-efficient and best business practices to execute processes; continually evaluating their effectiveness and appropriateness.

Key Responsibilities
  • Act as a clinical interface between the medical community and the business.
  • Demonstrate ability to build and sustain credible business relationships with customers and shares product expertise accordingly.
  • Provide engineering, sales, education and clinical support in response to field inquiries on as-needed basis.
  • Develop, lead and/or facilitate trainings and other programs on EP products to healthcare professionals.
  • Provide insight, guidance, and feedback to management on market feedback and components of next generation of products.
  • Provide regional EP procedural case coverage.
  • Provide additional back-up support to EP Sales Representatives in the following areas: sales support, regional training seminars, clinical studies/data collection, trouble shooting, and new product in-service training to physicians, nurses and sales representatives.
Requirements
  • Bachelor's degree in Bio-Medical Engineering, related field or equivalent healthcare experience required.
  • Requires ability to become certified on EP products.
  • A minimum of two years increasingly responsible experience in the cardiac pacing and related industries.
  • Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
  • Familiarity with cath lab and operating room procedures and protocol.
  • Demonstrated advanced knowledge of cardiac pacing systems is also necessary.
  • Must apply engineering skills and abilities to interpret and solve complex clinical problems.
  • Must have comprehensive written and verbal communication, interpersonal, presentation, analytical, organizational skills, and the ability to meet deadlines.
  • Must have the ability to concentrate on detail and work independently.
  • Must be able to work effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals; must be capable of coordinating multiple assignments simultaneously and effectively.
  • Must possess comprehensive personal computer skills (experience with Microsoft Office or equivalent required) in graphics, word-processing, databases, authoring programs, etc., to develop presentation materials.