Customer Service Representative

3 weeks ago


Decatur, Alabama, United States Domino's Pizza LLC Full time

Customer Service Representative Job Description

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Domino's Pizza team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.

Key Responsibilities:

  • Manage large volumes of customer inquiries and resolve issues in a timely and professional manner.
  • Assist customers with food orders and provide recommendations to enhance their experience.
  • Perform daily and weekly cleaning tasks to maintain a clean and safe environment.
  • Identify and assess customer needs to provide personalized solutions.
  • Handle customer complaints and provide appropriate solutions to ensure customer satisfaction.
  • Follow established procedures, guidelines, and policies to ensure consistency and quality.

Qualifications:

  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Must be at least 16 years of age.

Additional Information:

All employee information will be kept confidential according to EEO guidelines.



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