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Customer Service Representative

2 months ago

Willowbrook, California, United States Baltic Roofing, Inc. Full time

**Job Summary**

Baltic Roofing, Inc. is seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.

**Key Responsibilities:**

* Answer and respond to customer inquiries in a timely and professional manner

* Resolve customer complaints and issues in a fair and efficient manner

* Provide product and service information to customers

* Collaborate with internal teams to resolve customer issues and improve customer satisfaction

* Develop and maintain strong relationships with customers to ensure long-term loyalty and retention

**Requirements:**

* Excellent communication and interpersonal skills

* Ability to work in a fast-paced environment and prioritize multiple tasks

* Strong problem-solving and analytical skills

* Ability to work independently and as part of a team

* High school diploma or equivalent required; associate's or bachelor's degree preferred

**What We Offer:**

* Competitive salary and benefits package

* Opportunities for professional growth and development

* Collaborative and dynamic work environment

* Recognition and rewards for outstanding performance