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Lead Technical Trainer
2 months ago
About the Role:
We are seeking a highly skilled and experienced Lead Technical Trainer to join our Product Training Center team. As a Lead Technical Trainer, you will be responsible for delivering classroom and shop lab instruction to international customers, channel partners, and INNIO employees.
Key Responsibilities:
- Develop and deliver comprehensive training programs for mechanical and control system hands-on and classroom training courses.
- Collaborate with subject matter experts to identify and implement improvements to training standards.
- Provide feedback and information for the creation and update of training materials, documentation, and eTraining modules.
- Act as a technical product expert and apply up-to-date adult learning principles to create a positive and constructive learning environment.
- Ensure compliance with all applicable EHS and integrity policies.
- Coordinate with service representatives and regional sales personnel to identify field concerns that need to be addressed in training sessions.
- Provide exceptional customer service to training guests and interact with customers from diverse backgrounds and cultures.
Requirements:
- Associates Degree in a technical field from an accredited college or university OR High School Diploma / GED, with 5 years of experience in repair or installation of gas reciprocating engines or equivalent knowledge/experience.
- Experience with mechanical concepts and applications, with a comfort presenting to groups.
- 5 years of experience with gas reciprocating engines in an engineering, service, or technician role.
- 3 years of experience in the field of adult education or providing technical training.
- Technical aptitude and problem-solving skills, with the ability to clearly explain complex technical processes in an understandable way.
- Excellent presentation skills and excellent communication skills, both verbal and written in the English language.
- Proficient in Microsoft Office (Word, Outlook, Excel, PowerPoint).
- Demonstrated ability to develop credibility with customers and a strong customer service mindset.
- Able to work in a team and manage multiple projects.
- Must possess an unrestricted, valid passport.
- Valid driver's license.
- Willingness and ability to travel domestically and internationally up to 20% of the time.
- Legal authorization to work in the U.S is required.
About INNIO:
INNIO is a leading provider of energy solutions for a sustainable future. Our product brands Jenbacher and Waukesha offer energy solutions for today-and tomorrow, in more than 100 countries, improving the quality of life for countless people.
What We Offer:
Benefits with Day 1 eligibility
401K with company match
Employer profit sharing
Unlimited PTO/permissive time off