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Lead Technical Trainer

2 months ago


Waukesha, Wisconsin, United States Innio LLC Full time
Job Title: Lead Technical Trainer - Waukesha Gas Engines

About the Role:

We are seeking a highly skilled and experienced Lead Technical Trainer to join our Product Training Center team. As a Lead Technical Trainer, you will be responsible for delivering classroom and shop lab instruction to international customers, channel partners, and INNIO employees.

Key Responsibilities:

  • Develop and deliver comprehensive training programs for mechanical and control system hands-on and classroom training courses.
  • Collaborate with subject matter experts to identify and implement improvements to training standards.
  • Provide feedback and information for the creation and update of training materials, documentation, and eTraining modules.
  • Act as a technical product expert and apply up-to-date adult learning principles to create a positive and constructive learning environment.
  • Ensure compliance with all applicable EHS and integrity policies.
  • Coordinate with service representatives and regional sales personnel to identify field concerns that need to be addressed in training sessions.
  • Provide exceptional customer service to training guests and interact with customers from diverse backgrounds and cultures.

Requirements:

  • Associates Degree in a technical field from an accredited college or university OR High School Diploma / GED, with 5 years of experience in repair or installation of gas reciprocating engines or equivalent knowledge/experience.
  • Experience with mechanical concepts and applications, with a comfort presenting to groups.
  • 5 years of experience with gas reciprocating engines in an engineering, service, or technician role.
  • 3 years of experience in the field of adult education or providing technical training.
  • Technical aptitude and problem-solving skills, with the ability to clearly explain complex technical processes in an understandable way.
  • Excellent presentation skills and excellent communication skills, both verbal and written in the English language.
  • Proficient in Microsoft Office (Word, Outlook, Excel, PowerPoint).
  • Demonstrated ability to develop credibility with customers and a strong customer service mindset.
  • Able to work in a team and manage multiple projects.
  • Must possess an unrestricted, valid passport.
  • Valid driver's license.
  • Willingness and ability to travel domestically and internationally up to 20% of the time.
  • Legal authorization to work in the U.S is required.

About INNIO:

INNIO is a leading provider of energy solutions for a sustainable future. Our product brands Jenbacher and Waukesha offer energy solutions for today-and tomorrow, in more than 100 countries, improving the quality of life for countless people.

What We Offer:

Benefits with Day 1 eligibility
401K with company match
Employer profit sharing
Unlimited PTO/permissive time off