Automotive Lead Technician

2 weeks ago

Waukesha, Wisconsin, United States Bridgestone Americas Full time

Company Overview

Bridgestone Retail Operations (BSRO) is a leading provider of tire and auto service solutions in North America, employing over 22,000 teammates across the continent. With a network of more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations, BSRO is a trusted partner for customers seeking exceptional service and quality.

At Bridgestone Americas, we believe in fostering a culture of excellence, where every teammate has the opportunity to grow and develop their skills. We offer a comprehensive benefits package, including paid vacation and holidays, competitive healthcare plans, and a 401(k) matching program. Our commitment to diversity, equity, and inclusion ensures that every teammate feels valued and supported in their role.

Job Summary

We are seeking an experienced Automotive Lead Technician to join our team. As a key member of our service team, you will be responsible for diagnosing and repairing complex automotive issues, while providing exceptional customer service and leading by example. If you are a motivated and skilled technician with a passion for delivering outstanding results, we encourage you to apply.

Responsibilities

  • Diagnose and repair complex automotive issues, including brake and hydraulic, exhaust, primary and advanced fuel ignition and electrical, suspension and alignment, air conditioning, and computer systems.
  • Provide clear and concise explanations of technical diagnoses and needed repairs to non-technical customers.
  • Stay up-to-date with the latest automotive technology through ongoing paid formal training and education.
  • Assist and train junior technicians in performing technical activities.

Requirements

  • 5+ years of experience in automotive repair, with a minimum of 5 ASE certifications.
  • Valid driver's license and ability to drive company vehicles.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

Benefits

We offer a comprehensive benefits package, including:

  • Competitive pay and performance-based incentives.
  • Health benefits that start on day one of employment.
  • Paid vacation and holidays.
  • 401(k) matching program.
  • On-the-job training and company-funded ASE certifications.
  • Tuition reimbursement program.

Our Values

We are committed to fostering a culture of excellence, where every teammate feels valued and supported. Our values include:

  • Professional Development: We invest in our teammates' growth and development, providing opportunities for training and education.
  • Community & Involvement: We believe in giving back to our communities and supporting local initiatives.
  • Integrity & Teamwork: We prioritize integrity and teamwork, ensuring that every teammate feels part of a cohesive and supportive team.

Equal Employment Opportunity

Bridgestone Americas is an equal employment opportunity/affirmative action employer. We consider all qualified applicants without regard to age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.

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