Bilingual Homeless Outreach Specialist
2 weeks ago
NAMI San Diego & Imperial Counties is seeking a highly motivated and compassionate Bilingual Homeless Outreach Worker to join our team. As a key member of our Mobile Navigation Team, you will provide critical outreach services to homeless individuals in the Central Region of San Diego County.
Job Summary:The Bilingual Homeless Outreach Worker will provide mobile, street, and field-based outreach services to homeless individuals, utilizing an integrated care approach to quickly assess and link them to our Clubhouse, where they will receive membership and assistance in accessing services.
Key Responsibilities:- Conduct mobile/street outreach to develop trusted relationships with homeless individuals and provide support in addressing barriers to housing, services, and healthcare needs.
- Link and transport homeless individuals to the NAMI SD/IC Clubhouse, educate them on membership and the International Clubhouse model, and enroll them as members.
- Complete necessary documentation to record member progress and meet with active individuals/members to review, evaluate, and support completion of their goals.
- Conduct VI-SPDAT assessments and enter results into HMIS in a timely manner.
- Assist members with benefits establishment, obtaining birth certificates, Social Security cards, housing referrals, and health-related assistance.
- Collaborate with local law enforcement and service providers to ensure a smooth transition from streets to interim housing.
- Ensure mobile navigation vehicle maintenance and oversee regular oil, gas fill-up, and mileage logs.
- Provide case management services and advocacy within the Clubhouse and community.
- Record and maintain member profile/goal sheets and update emergency fact sheets annually or as needed.
- Bachelor's degree in a human resource field and one year of experience working with individuals experiencing homelessness, mental illness, or substance use disorders.
- Required experience in homeless outreach and fluency in English and an additional language (Arabic, Chinese, Korean, Persian, Somali, Spanish, Filipino, or Vietnamese).
- Preferred lived experience in SMI, SUD, or housing insecurity or direct support to an individual with SMI, SUD, or housing insecurity.
- Satisfactory driving record and ability to communicate effectively, verbally and in writing.
- Basic knowledge of computer software (Microsoft Office, Word, Excel) and web navigation.
- Demonstrated ability to maintain confidentiality and reliable attendance.
Reports to Program Manager.
Physical Demands:- Prolonged periods of sitting, standing, and walking.
- Lifting up to 15 pounds at times.
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