Technical Development Manager
2 weeks ago
We are seeking a highly experienced and results-driven Technical Development Manager to lead our team in the West Region. As a key member of our organization, you will be responsible for driving technical growth and development across our plant and field teams, ensuring they have the necessary skills and knowledge to achieve business objectives.
Job Responsibilities:- Technical Training Strategy Development: Align learning experiences with existing competency maps for all technical roles, develop and deploy comprehensive training programs to drive technical competency growth and ensure technical competency assurance.
- Learning Experience Delivery: Deliver technical training programs in conjunction with Plant Managers or Field Service Managers to enhance the skills and knowledge of plant and field staff, ensuring they meet customer needs safely, promote a positive customer experience, and drive repeat sales.
- On-the-Job Training Opportunities: Develop and implement on-the-job training opportunities to decrease time to competence for technical staff and improve the onboarding experience.
- KPI Monitoring and Reporting: Monitor, report, and steward technical training KPIs and metrics; serve on Root-Cause-Analysis teams when required, and take proactive measures to address any gaps in competency.
- A Bachelor's degree or 5+ years of relevant field experience.
- Ability to travel up to 40% of the time.
- Strong leadership abilities with the ability to inspire and motivate a diverse team.
- Ability to steer effective communications via a defined communication approach.
- Proficient in using technology and software applications related to field operations.
The estimated salary range for this role is $85,000 - $110,000 per annum, depending on qualifications and location.
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