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Pharmacy Reporting and Implementation Manager

1 month ago

Murfreesboro, Tennessee, United States HealthTrust Full time

About the Role

The Pharmacy Reporting and Implementation Manager is a key position within HealthTrust, responsible for supporting new and existing member implementations, conversions, and optimization of pharmacy contracts. This role requires strong analytical skills, excellent communication, and the ability to work effectively with internal and external stakeholders.

Key Responsibilities

  • Supports Pharmacy Membership Reporting and Analytics, including benchmarking, IDN ad hoc requests, inflation/deflation reporting, and pricing program optimization.
  • Assists with reporting and presentations for Pharmacy Member QBRs.
  • Manages relationship with Business Solutions Department surrounding cost analytics, inSight Rx, and other reporting processes.
  • Responsible for initiating and tracking savings guarantees.
  • Collaborates with TI on updates and enhancements to the Pharmacy Reports within the Self-Service Reporting tool.
  • Oversight for the coordination and completion of Pharmacy review of due-diligence process and RFP review for new pharmacy members to assure complete and accurate comparative pricing, from/to reports, and cost savings analysis.
  • Coordinates and collaborates to develop a detailed and customized implementation strategy for each new acute care member facility.
  • Evaluates and supports integration of external analytic platforms (i.e. S/T Health) to assess capabilities of developing internal analytic programs that support membership needs to enhance compliance and optimization of HealthTrust contracts and initiatives.
  • Monitors, records, analyzes, and reports on activities, trends, results, and recommendations for Clinical Initiatives and other various Clinical Pharmacy Initiatives for new and current members.
  • Supports the design, build, and monitoring of strategic reports for the purpose of member implementation, enhancing member compliance, and documenting and reporting of savings.
  • Supports monitoring member compliance with negotiated pharmacy contract terms and conditions and presents those reports to account directors prior to quarterly business reviews of member IDNs.
  • Participates on site as needed to support account management team with implementations and QBRs.
  • Communicates effectively and efficiently with internal and external resources, including sourcing, clinical operations, financial operations, board leads, account management, and all of the sales team (AM, AD, Sales RVP, Regional CEO).
  • Provides support and assistance to members, customer service, account management, and other corporate departments as needed or requested to support inquiries concerning HealthTrust Pharmacy Program.
  • Works with Director of Clinical Integration and Implementation in developing IDN-level reports to identify opportunities and measure progress of pharmacy initiatives.
  • Performs various data collection, analysis, and interpretation to support customer requirements.
  • Identifies creative and innovative strategies that improve the pharmacy member experience, including the development of member analytical tools and reporting that assist during the GPO conversion process.
  • Participates in weekly meetings with wholesaler reps and Pharmacy Integration Manager to discuss upcoming member adds and outstanding member issues.
  • Facilitates the resolution of member pricing/contract discrepancies as needed.
  • Provides routine updates to the Pharmacy Services Group (and the Pharmacy Advisory Board, as necessary) surrounding new member implementations and ongoing related activities.
  • Provides subject matter support and assistance to Customer Service, Account Management, and other corporate departments as needed or requested.
  • Works with HealthTrust audit team to assist and facilitate engagement and finalization of audit projects.

Requirements

  • Accredited College Bachelor's Degree required.
  • 3-7 years experience and Bachelor of Science in Business or related field required. Acute care facility experience preferred. Experience with multifacility/IDN pharmacy contracting initiative conversions and implementations also preferred.
  • Understanding or aptitude to learn the pharmaceutical product categories assigned.
  • Must have strong analytical skills with the ability to create or interpret potentially complex financial models.
  • General understanding of pharmacy contract term and condition provisions.
  • Excellent oral, written communication skills and presentation skills are required.
  • Excellent interpersonal and organizational skills required.
  • Solid knowledge of all MS Office Products.