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Fragrance Sales Consultant

2 months ago

Seattle, Washington, United States Macy's Full time
Job Overview

Are you prepared to showcase your unique talents in a dynamic retail environment?

At Macy's, Inc., we are dedicated to fostering a future that celebrates bold representation for everyone. This commitment drives our Mission Every One initiative. We recognize the individuality of each team member and strive to cultivate an atmosphere of growth, pride, and fulfillment. By bringing our authentic selves to work, we create a diverse and vibrant exchange of ideas and energy that benefits all. Our achievements are built on the foundation of exceptional colleagues collaborating effectively.

Position Summary:

As a Fragrance Sales Consultant, your role is to deliver outstanding customer service by showcasing and selling fragrances and associated beauty products. You will act as both a product expert and a beauty advocate, focusing on enhancing our customers' confidence and beauty. Participation in product training sessions and seminars will be essential, as well as contributing to departmental success by meeting personal sales targets.

What We Offer:

  • A welcoming, engaging, and enjoyable work atmosphere
  • Empowerment to undertake meaningful work with measurable outcomes
  • Comprehensive medical, dental, vision, and retirement coverage
  • Employee Assistance Program offering mental health and financial resources
  • Fully-funded educational benefits, potentially covering 100% of tuition, books, and fees
  • Discounts on merchandise
  • Opportunities for community engagement through Colleague Resource Groups (CRGs)

Key Responsibilities:

  • Greet customers warmly and assist them with their needs
  • Assess customer preferences to tailor recommendations
  • Demonstrate fragrance application techniques
  • Maintain proper presentation, organization, and replenishment of stock
  • Utilize our clientele program to foster customer relationships and achieve sales objectives
  • Ensure customers are informed about our full range of beauty products and services, collaborating with colleagues in the Beauty department as needed
  • Engage in pre-selling and promotional events to boost sales
  • Manage new inventory, process damages, and prepare merchandise for vendor returns
  • Employ point-of-sale technology and applications to facilitate sales and fulfill customer orders
  • Adhere to hygiene standards and asset protection protocols

Who You Are:

  • Committed to upholding Macy's values of diversity, inclusion, and respect in every interaction
  • Available to work flexible hours, including days, evenings, weekends, and holidays
  • Possess strong interpersonal skills to communicate effectively with diverse groups
  • Adaptable and resourceful in response to changing priorities
  • Minimum of 1 year of experience in customer service or sales required

Physical Requirements:

  • Ability to stand and walk for extended periods
  • Frequent use of computers, handheld devices, and cash registers
  • Capable of reaching, crouching, kneeling, and lifting items up to 25 lbs.

About Macy's:

This is an exciting time to consider a career with Macy's as we focus on creating memorable experiences for every customer, whether their journey begins online or in-store. Opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and more allow you to express your creativity and commitment to excellence while making a positive impact on your colleagues and customers.