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Restaurant Operations Manager
2 months ago
Job Summary:
The Primary role of the Assistant General Manager (AGM) is to develop into a store leader and to be capable of running the store in the absence of a General Manager. An AGM is responsible for supporting the overall shift-level operations, guest experience, and team management.
Key Responsibilities:
- Supporting store operations and ensuring seamless day-to-day management
- Developing and implementing strategies to improve guest satisfaction and loyalty
- Leading and managing a team of restaurant staff, including Assistant Managers, Managers, and Team Members
- Collaborating with the General Manager to achieve business objectives and goals
- Providing exceptional customer service and ensuring a positive dining experience
Requirements:
- Proven experience in restaurant management and leadership
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Knowledge of restaurant operations and management principles