Customer Service Representative

10 hours ago


Hamburg, New York, United States United Refining Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier/Attendant at United Refining. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Greet customers with a smile and provide assistance with purchases, answering questions, and resolving issues in a professional and courteous manner.
  • Cash Handling: Operate the cash register accurately, handle cash, credit card transactions, and process returns and exchanges.
  • Store Maintenance: Maintain a clean and organized store environment, including stocking shelves, facing merchandise, and sweeping and mopping floors.
  • Inventory Management: Assist with receiving and stocking merchandise, rotating stock, and monitoring inventory levels.
  • Teamwork: Work collaboratively with other team members to achieve sales goals, resolve customer issues, and maintain a positive store atmosphere.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous retail or customer service experience preferred.
  • Skills: Excellent communication and customer service skills, ability to work in a fast-paced environment, and basic math skills.
Working Conditions

This is a full-time/part-time position that requires standing, walking, and lifting up to 50 pounds. The work environment is fast-paced and may be physically demanding at times.



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