Customer Experience Ambassador

1 week ago


Woodward, Oklahoma, United States POWDR Full time
Exciting Job Opportunity at POWDR Resorts

We are seeking a friendly and welcoming Guest Services Attendant to join our team at Woodward Tahoe in Soda Springs, California. This is a great opportunity to work in a fun and fast-paced environment where you can help create a safe and enjoyable experience for our guests.

About the Role

This role involves assisting guests with ski and snowboard products, providing informative assistance, and promoting exceptional guest service. You will be working indoors in a high-volume business environment and must be able to work well with the public under stressful conditions. Basic computer knowledge and a comprehensive understanding of our ski and snowboard products are required.

Responsibilities
  • Assist guests to redeem their online purchases of resort offerings
  • Assist guests in rescheduling unused access tickets and rental products
  • Gather guest information and correctly enter it into RTP
  • Have competent knowledge of Guest Services products as well as Rental and Snowsports lesson information
Requirements

To be successful in this role, you must have a guest service mindset and outgoing personality. Excellent communication skills, a strong sense of safe practices and ethical behavior, and the ability to maintain a composed and professional demeanor are also essential. You should be able to lift 50 pounds, complete and pass a background check, and stand for extended periods of time.

What We Offer
  • A proposed hourly rate of $18.00 (actual pay will be adjusted based on experience)
  • On-Site Employee Housing and Meals available
  • A work culture based on fun and progression
  • Full access to our world-class facilities

In exchange for your hard work and dedication, we offer a competitive hourly rate of $18.00 (actual pay will be adjusted based on experience), plus the opportunity to live and work in a beautiful mountain setting with access to top-notch amenities and resources.



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