Atlassian Cloud Suite Specialist

3 days ago


Conshohocken, Pennsylvania, United States onbe Full time

Company Overview

Onbe is a leading FinTech company that brings innovation to the global marketplace. Our mission is to transform the way payments are imagined, making it easier and better for our clients and their consumers and workforces.

Job Description

We are looking for an IT Service Administrator to join our team and contribute to our digital workplace. The successful candidate will be responsible for managing and enhancing our Atlassian tool suite, ensuring optimal performance and seamless user experiences across the organization.

Key Responsibilities

  • Manage and enhance our Atlassian Cloud Suite of Tools, including Jira Software, Jira Service Management, Confluence, OpsGenie, and Access (Guard).
  • Collaborate with cross-functional teams to gather requirements, design system configurations, and maintain system standards and practices.
  • Design and enhance system configurations, including workflows, schemes, and native automations.
  • Develop and maintain a living knowledge base for the Atlassian Suite and its environment.
  • Collaborate in developing and enhancing system practices around security and efficiency.
  • Consult on effective reporting solutions using tools and third-party add-ons.

Requirements

  • 3-5 years of experience as an Atlassian Administrator or similar SaaS Administration role, with hands-on experience in designing, configuring, and customizing systems.
  • Proven understanding of SaaS/System engineering and Agile practices.
  • Knowledge of IT service management concepts and standard processes.
  • Experience working through Agile principles and methodologies.
  • Time management skills to balance ongoing administrative tasks with project-based work.

Salary and Benefits

The salary range for this position is $99,000 - $110,000 per year, plus eligibility for an annual bonus, medical, dental, vision, wellness, 401(k) matching, open paid time off, and more.

Culture and Inclusion

We celebrate diversity and inclusivity, and we ask employees to come to Onbe as they are. We believe in creating a mindful workforce that embraces diversity and celebrates a culture of inclusion.



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