Fire Protection Sales Representative

1 week ago

Baltimore, Maryland, United States Reliance Fire Protection Full time
Job Title: Service Sales Representative

We are seeking a highly motivated and organized Service Sales Representative to join our team at Reliance Fire Protection, Inc. in Capital Heights, MD.

Job Summary:

The Service Sales Representative will be responsible for quoting deficiencies, estimating, and laying the groundwork for the contract sales process. This role requires excellent communication and customer service skills, as well as the ability to work independently and as part of a team.

Key Responsibilities:
  • Assist in obtaining information needed for each job, including Purchase Order numbers, tax-exempt forms, insurance certificates, deficiency information, and certified payroll information.
  • Schedule inspections (monthly/quarterly/annually) per the contract with the customer and the Companies' inspectors to ensure compliance with state and local codes and the customer's contract.
  • Collect inspection reports from the inspectors in a timely manner and ensure the correct reports are received per job order prior to billing; checks for deficiencies and quotes as necessary.
  • Scan and upload documents to the online document storage system, including invoices, purchase orders, contracts, and other information needed based on the customer.
  • Follow up with customers on deficiencies quoted.
  • Book and create jobs for inspections and service calls within the system; invoices after the job is complete per company policies and procedures.
  • Assist with the invoicing of customers and follows up for collections for the inspection department.
  • Responsible for customer and vendor relations.
Requirements:
  • High School Diploma/GED with Associate Degree preferred.
  • Experience in an administrative setting or equivalent combination of education and experience is a plus, but not necessary.
  • Notary public a plus.
  • Good oral, written, telephone, and customer service skills.
  • Good time management, organizational, and interpersonal skills.
  • Ability to assist both internal and external customers.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to read, analyze, and interpret general business procedures and regulations.
  • Moderate to advanced computer skills, with advanced proficiency in Excel.
Benefits:

Reliance Fire Protection offers a competitive benefits package, including health, dental, and vision insurance, a 401K match program, employer-funded profit-sharing plan, and a variety of voluntary benefits.

We are an engaged organization with strong and authentic values, where two-way promises and commitments are understood and fulfilled.

We hire people whose values align with ours, and we believe in investing in the right people to create long-lasting professional relationships that benefit everyone.

We are an equal opportunity employer and do not discriminate on the basis of any legally protected status or characteristic.

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