ServiceNow Project Manager

2 days ago


Windsor Mill, United States Omm IT Solutions Full time
Job Description

We are seeking a highly skilled ServiceNow Project Manager to join our team at Omm IT Solutions. As a key member of our project management team, you will be responsible for leading the planning, execution, and delivery of ServiceNow projects.

Key Responsibilities:
  • Work closely with the ServiceNow Solutions Architect/Engineer to plan and implement ServiceNow projects
  • Schedule and facilitate customer technical discussions, design, and development meetings
  • Provide guidance and support to ServiceNow Developers assigned to the project
  • Ensure timely and successful project delivery, meeting customer objectives and SOWs
  • Manage multiple ServiceNow Development initiatives and coordinate with ServiceNow Partners
  • Develop and maintain project plans, timelines, and deliverables
  • Communicate project progress to customer stakeholders and ensure clear understanding of project scope and objectives
  • Interface with ServiceNow Partners to promote and support joint ServiceNow services and initiatives
  • Act as the primary point of contact and escalation for customer project-related issues
Requirements:
  • Bachelor's degree with 7+ years of experience in project management and ServiceNow implementation
  • 10 years of experience as an Infrastructure Project Manager developing customer project plans
  • 5 years of experience working as a ServiceNow Project Manager
  • Excellent verbal and written communication skills, including presentation skills
  • Ability to manage multiple complex customer engagements simultaneously
  • Experience with ServiceNow Integrated Risk Management (IRM) and CAM modules
  • ServiceNow Certification
  • Previous Government experience
Desired Skills:
  • In-depth knowledge of key ServiceNow operational policies, processes, and methodologies applicable to project management
  • Strong entrepreneurial spirit and ability to think outside the box
  • Excellent Microsoft Project, Visio, and SharePoint proficiency
  • Client-oriented, professional services mindset
  • Excellent research skills and ability to manage details
  • Ability to stay self-motivated and self-directed
  • Willingness to adapt to changing business and technical priorities

Omm IT Solutions is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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