Sr. ServiceNow FSO Developer

1 month ago


Windsor, United States APN Healthcare Solutions Full time
Position: Sr
ServiceNow FSO Developer

Location: Windsor, CT (Hybrid Work 2 Days work from the office)
Type: Contract

Responsibilities:
  • Identify opportunities to optimize performance and improve scalability
  • Develop ServiceNow FSO configurations including FSO data model setup PA enablement Commercial and Servicing Lines
  • Code review: Reviewing and providing walkthroughs as part of peer review process
  • Configure ServiceNow FSO Modules workflows applications scripts and integrations
  • Document technical design development processes and solution configurations
  • Build multiple FSO related features including advanced work assignment enablement configurations around reports dashboards etc

Required Skills:
  • Proven experience in ServiceNow Financial Services Operations (FSO) platform
  • Expertise in configuring ServiceNow FSO modules, data model setup, and workflow development
  • Experience with Performance Analytics (PA) enablement and FSO-specific workflows (e.g., Commercial and Servicing Lines for Banking)
  • Knowledge of ServiceNow Customer Service Management (CSM) and custom application development
  • Ability to lead customer-facing discussions, workshops, and configuration reviews
  • Strong problem-solving skills with a focus on optimizing performance and improving scalability
  • Excellent documentation skills to record development and technical configurations

Preferred Skills:
  • Experience in building advanced work assignment features within FSO
  • Familiarity with configuring reports, dashboards, and other business intelligence tools
  • Experience with scripting and developing custom applications on the ServiceNow platform



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