Retail Assistant Manager

5 days ago

Spokane, Washington, United States Cannabis & Glass Full time
About Cannabis & Glass

Cannabis & Glass is a leading cannabis retailer with a passion for delivering exceptional customer experiences. Our company culture is built on a foundation of growth, collaboration, and customer satisfaction.

Job Description

We are seeking a highly motivated and experienced Assistant Store Manager to join our team. As an Assistant Store Manager, you will play a key role in ensuring the smooth operation of our retail stores, providing exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Prioritize a positive customer experience for all patrons.
  • Foster a fun and safe work environment for all Cannabis & Glass retail employees.
  • Manage retail sales associates in all daily operational processes.
  • Ensure inventory accuracy and compliance to law enforcement standards.
  • Measure employee performance to document feedback and training.
  • Ensure high standards of cleanliness and safety standards of the store.
  • Hold team members accountable to standards and policies of the company.
  • Using independent judgment and discretion, discipline and coach team members as they deem necessary and appropriate short of termination to ensure proper operations and conduct. For all recommended terminations, review with HR and/or managers before final action is taken.
  • Train and develop retail associates and support fellow managers.
  • Ability to work a set schedule, exhibit reliable attendance, and demonstrate punctuality.
  • Ability to open and close retail locations and remain on-site for your entire shift (except during breaks).
  • Ability to work 40 hours a week.
Working Conditions:
  • Job duties may include work indoors and outdoors during all seasons, 365 days/year.
  • Employees may be exposed to difficult or stressful customer situations requiring patience and professionalism to effectively handle.
  • Work duties may require sedentary activities, active standing, stooping, and/or kneeling.
  • Retail stores are open 365 days a year with shifts typically occurring between 7:30 a.m. and 11:30 p.m.
Requirements:
  • Minimum of 21 years of age.
  • Must have a GED or high school diploma.
  • Must have at least 2 years of retail management or direct supervisory experience.
  • Must commit to coming to work sober. We love cannabis but we do not get high on the job.
  • Previous retail, sales and/or customer service experience is strongly preferred; although, we are open to experience from other industries as long as it's applicable to this role.
  • We do not require previous professional experience in the cannabis industry but would strongly prefer the applicant be a regular consumer of the product.
Benefits and Compensation:
  • Pay starts at $21.02/hr not including tips.
  • Bonus incentives programs.
  • Employee discount includes 50% off smokable cannabis products.
  • Perfect attendance incentive program.
  • Health, Dental and Vision insurance.
  • Free Employee Assistance Program (EAP) offering in-person, telephonic, texting and video counseling for help with stress, anxiety, depression, family issues, and more.
  • Employee Discount Program offering exclusive discounts from top national retailers.
  • Paid Sick Leave (PSL) and Personal Time Off (PTO.)
  • Holiday Pay for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.
Equal Opportunity Employer:

Cannabis & Glass is an equal opportunity employer that believes in promoting a diverse workplace and creating a working environment in which all employees are provided with equal employment opportunities. The company will not discriminate against qualified applicants or employees with respect to any term or condition of employment based on race, color, national origin, ancestry, sex, gender identity, transgender status, sexual orientation, age, religion, creed, physical or mental disability, medical condition, genetic information, pregnancy, childbirth, or related medical condition, marital status, veteran status or any other protected class or characteristic established under applicable federal, state or local statute or ordinance.

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