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Retail Operations Manager
2 months ago
We are seeking a highly motivated and detail-oriented individual to join our team as a Retail Operations Manager at Goodwill Industries of the Inland Northwest. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our retail facility.
Key Responsibilities- Customer Service: Provide exceptional customer service to our customers, ensuring a positive and welcoming experience in our store.
- Facility Management: Oversee the daily operations of the facility, including managing personnel, maintaining a clean and safe environment, and ensuring compliance with company policies and procedures.
- Inventory Management: Manage the receipt, processing, and sale of donated goods, ensuring accurate inventory levels and optimal stock levels.
- Training and Development: Train and evaluate employees in a thorough and organized manner, ensuring they have the skills and knowledge necessary to perform their duties effectively.
- Financial Management: Manage cash handling and security policies, ensuring accurate financial reporting and maximizing financial performance.
- Communication: Maintain open communication with all levels of the facility, ensuring a collaborative and productive work environment.
- Education: High school diploma or general education degree (GED) required.
- Experience: One to three months related experience and/or training preferred.
- Skills: Demonstrated knowledge of merchandise, cash register operation, and change-making skills. Ability to communicate effectively using tact and courtesy.
This position requires the ability to work nights, weekends, and holidays. A valid driver's license with personal auto insurance is required, as well as the ability to pass a background and driver record check.