Global Service Delivery Manager
2 weeks ago
Nile Global Inc is seeking a highly skilled professional to oversee the delivery of its cutting-edge networking services across a global customer base.
Key Responsibilities:- Service Delivery Management: Ensure seamless operations and adherence to SLAs for global network services.
- Customer Satisfaction: Serve as the primary point of contact for customers, addressing their needs and resolving issues.
- Service Management: Implement and manage ITIL-based service management processes tailored to networking and AI-driven architectures.
- Performance Optimization: Leverage AI-driven insights to continuously monitor and optimize network performance.
- Security and Compliance: Ensure all service delivery processes align with zero trust security principles and industry compliance standards.
- Client Relationship Management: Build and maintain strong relationships with clients, understanding their unique networking requirements.
- Leadership and Coordination: Lead and coordinate the delivery of Nile service components, ensuring all parties are aligned and working collaboratively.
- Continuous Improvement: Identify opportunities for process improvements and implement strategies to enhance service delivery efficiency and effectiveness.
- Experience: Proven experience in service delivery management within the networking or IT services industry, with a focus on global scale operations.
- Networking Knowledge: Strong understanding of enterprise networking, zero trust security, and AI-driven network management.
- IT Service Management: Proficient in ITIL framework and best practices, with the ability to tailor processes to a networking-focused environment.
- Customer-Focused: Demonstrated success in managing customer satisfaction and service excellence in a high-tech environment.
- Leadership Skills: Strong leadership abilities with experience in coordinating and orchestrating complex service delivery projects.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to articulate complex networking concepts.
- Education: Bachelor's degree in IT, Computer Science, Networking, Business, or a related field.
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Freelance Delivery Driver
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Freelance Delivery Driver
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Service Delivery Manager
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Concord, New Hampshire, United States Global Medical Response Inc Full timeJob Title: Paramedic Opportunity with Global Medical ResponseGlobal Medical Response (GMR) is proud to offer a unique opportunity for active-duty military personnel to gain valuable civilian work experience as a Paramedic through our DOD SkillBridge program.Job Summary:We are seeking highly skilled and compassionate Paramedics to join our team for a 90-day...
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Customer Service Representative
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Overnight CDL-A Delivery Driver Position
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CDL A Delivery Truck Driver
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CDL A Delivery Truck Driver
4 weeks ago
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