Service Manager
5 days ago
Overview:
As a Service Manager at Orkin, you will be responsible for leading a high-performance team to deliver top-notch service to our customers. You will be the face of our company, ensuring that every customer interaction is exceptional and that our team is equipped to provide world-class service.
Responsibilities:
- Lead a team of Orkin Pros to consistently provide world-class service to customers
- Develop and implement strategies to improve customer satisfaction and retention
- Assist with recruiting and training new team members
- Monitor scheduling, routing, and inventory to drive efficiencies and productivity
- Ensure customer expectations are met or exceeded through inspections and delivery of outstanding customer service
What We Offer:
- Competitive earnings and a company vehicle with gas card
- Comprehensive benefits package including medical, dental, vision, maternity, and life insurance
- 401(k) plan with company match, employee stock purchase plan
- Paid vacation, holidays, and sick leave
- Employee discounts, tuition reimbursement, and dependent scholarship awards
Requirements:
- Sales experience preferred
- High School Diploma or equivalent required
- Ability to obtain the appropriate pesticide license/certification if required (company paid)
- Ability to work in the field independently and interact with customers
Work Environment:
Candidates must meet physical job requirements and safely perform the job duties with or without accommodations. This includes safely using a ladder, lifting and carrying up to 50 lbs, and wearing personal protective equipment (PPE).
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