Multi-Line Claims Specialist

2 weeks ago


Panama City, Florida, United States FLORIDA FARM BUREAU Full time

POSITION OVERVIEW:

We are seeking a dedicated professional to join our team at Florida Farm Bureau, representing Southern Farm Bureau Casualty Insurance Company. The role of a Multi-Lines Claims Specialist involves addressing and resolving claims related to damages and injuries incurred by our insured clients.

This position offers a competitive starting salary of $52,000 along with a company vehicle. Our comprehensive benefits package includes health, dental, and vision insurance, paid time off, Extended Illness Leave, a pension plan, and a matching 401K program.

KEY RESPONSIBILITIES:
The following duties are essential to the role. Additional responsibilities may be assigned as necessary.

  • Conduct thorough investigations and evaluations of assigned claims.
  • Validate and negotiate settlements in collaboration with claimants and legal representatives.
  • Maintain clear communication with clients regarding claims processes and coverage details.
  • Prepare and submit reserve recommendations for ongoing claims.
  • Ensure accurate maintenance of claim files and adherence to departmental reporting standards.
  • Provide risk assessments to the Underwriting department as required.
  • Engage in ongoing training and professional development as needed.
  • Generate estimates for auto and property loss claims.

QUALIFICATIONS:
To excel in this position, candidates must meet the following criteria. Reasonable accommodations may be provided for individuals with disabilities to perform essential functions.

EDUCATION AND EXPERIENCE:

  • A bachelor's degree from an accredited institution is required.
  • Ability to obtain an Adjuster's license within six months of employment.
SKILLS AND ABILITIES:

  • Excellent verbal communication and active listening skills.
  • Proficient negotiation and conflict resolution abilities.
  • Capability to manage multiple priorities effectively.
  • Strong knowledge of insurance products and claims processes.
  • Technical aptitude and ability to perform mathematical operations relevant to job duties.

PHYSICAL REQUIREMENTS:

The physical demands of this role are representative of those required to successfully perform the essential functions. Reasonable accommodations may be made for individuals with disabilities.

The employee is regularly required to sit and frequently required to communicate verbally. Occasional standing, walking, and other physical activities may be necessary.

The above information outlines the general nature and level of work performed in this position. It is not intended to be an exhaustive list of all responsibilities and requirements associated with the role.

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