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Multi-Lines Claims Specialist

2 months ago

Panama City, Florida, United States FLORIDA FARM BUREAU Full time

POSITION OVERVIEW:

This role is with Florida Farm Bureau, the state office for Southern Farm Bureau Casualty Insurance Company, currently seeking a Multi-Lines Claims Specialist.

The individual in this position will be tasked with addressing and resolving claims related to damages and injuries incurred by policyholders. The starting compensation for this role is $52,000, accompanied by a company vehicle. We provide a comprehensive benefits package that includes health, dental, vision insurance, paid time off, Extended Illness Leave, a pension plan, and a matching 401K.

KEY RESPONSIBILITIES:
Responsibilities include, but are not limited to:

  • Conduct thorough investigations, validate claims, evaluate circumstances, negotiate settlements, and finalize all assigned claims.
  • Provide reserve recommendations for claims under management.
  • Engage with the public to clarify procedures, address issues, and explain coverage options.
  • Negotiate equitable settlements with claimants or their legal representatives.
  • Maintain accurate claim files and adhere to departmental reporting protocols.
  • Communicate risk assessments to the Underwriting department.
  • Participate in training and professional development sessions as necessary.
  • Prepare damage estimates for auto and property claims.

QUALIFICATIONS:
To excel in this role, candidates must demonstrate the ability to fulfill each essential duty effectively. A valid Driver's License and a satisfactory driving record are required. The qualifications listed below represent the knowledge, skills, and abilities necessary for success in this position:

EDUCATION and EXPERIENCE:

  • A bachelor's degree from an accredited four-year institution is required.
  • Must obtain an Adjuster's license within six months of employment.
SKILLS AND ABILITIES:

  • Excellent verbal communication and active listening skills.
  • Proficient negotiation capabilities.
  • Strong conflict resolution skills.
  • Ability to manage multiple priorities simultaneously.
  • In-depth product knowledge.
  • Capacity to influence stakeholders both internally and externally.
  • Strong technical skills.
  • Competence in mathematical operations relevant to daily tasks.

PHYSICAL REQUIREMENTS:

The physical demands outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While executing the responsibilities of this role, the employee is regularly required to sit, frequently required to communicate verbally, and occasionally required to stand, walk, stoop, kneel, crouch, crawl, and climb.

The statements above are intended to describe the general nature and level of work performed in this position. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements associated with this role.