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Multi-Line Claims Specialist

2 months ago

Panama City, Florida, United States FLORIDA FARM BUREAU Full time

POSITION OVERVIEW:

This role is with Florida Farm Bureau, the state office for Southern Farm Bureau Casualty Insurance Company, and we are currently seeking a Multi-Lines Claims Specialist to join our team in Panama City, FL.

The individual in this position will be tasked with managing and resolving claims related to damages and injuries incurred by our insured clients. The starting salary for this position is $52,000, accompanied by a company vehicle. We provide a comprehensive benefits package that includes health, dental, vision insurance, paid time off, Extended Illness Leave, a pension plan, and a matching 401K.

KEY RESPONSIBILITIES:
The following duties are essential to this role. Additional responsibilities may be assigned as necessary.

  • Conduct thorough investigations, validate claims, evaluate circumstances, negotiate settlements, and finalize all assigned claims.
  • Provide reserve recommendations for claims under management.
  • Engage with the public to clarify procedures, address issues, and explain coverage options.
  • Negotiate equitable settlements with claimants or their legal representatives.
  • Maintain accurate claim files and adhere to departmental reporting protocols.
  • Communicate risk assessments to the Underwriting department.
  • Participate in training sessions and continuing education as required.
  • Prepare detailed estimates for auto and property damage claims.

QUALIFICATIONS:
To be successful in this role, candidates must meet the following qualifications. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

EDUCATION and EXPERIENCE:

  • A bachelor's degree from an accredited four-year institution is required.
  • Must obtain an Adjuster's license within six months of employment.
SKILLS AND ABILITIES:

  • Excellent verbal communication and active listening skills.
  • Strong negotiation capabilities.
  • Proficient conflict resolution skills.
  • Ability to manage multiple priorities simultaneously.
  • In-depth product knowledge.
  • Capacity to influence both internal and external stakeholders.
  • Strong technical aptitude.
  • Competence in performing mathematical operations relevant to daily tasks.

PHYSICAL REQUIREMENTS:

The physical demands outlined here represent the requirements that must be met by an employee to successfully perform the essential functions of this position.

Reasonable accommodations may be made for individuals with disabilities to perform essential functions.
While executing the responsibilities of this role, the employee is regularly required to sit, frequently required to communicate verbally, and occasionally required to stand, walk, stoop, kneel, crouch, crawl, and climb.

The statements above are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all essential duties, responsibilities, and requirements of personnel.