Multilingual Legal Receptionist for Criminal Law Firm

1 week ago


Las Vegas, Nevada, United States Virtual Networking Solutions LLC Full time
Job Overview

About Us:
Virtual Networking Solutions LLC is a prominent entity in the legal intake sector, managing a substantial volume of calls for criminal law practices throughout the Pacific Southwest. Our mission is to connect individuals seeking legal assistance with the appropriate resources, ensuring that every interaction is meaningful and leads to valuable consultations.

Position Summary:
We are in search of a dedicated and proactive Receptionist with a background in criminal law to enhance our operations. This position is essential for providing empathetic support and gathering critical information from potential clients. As the initial point of contact for inquiries from various law firms, your role will be pivotal in our client intake process.

Core Responsibilities:

  • Manage and respond to incoming calls from individuals seeking legal advice.
  • Engage with callers empathetically, asking pertinent questions to collect comprehensive information.
  • Input caller details accurately into our database, ensuring efficient data management.
  • Deliver a professional and inviting first impression for all callers, representing Virtual Networking Solutions LLC and our partner firms with the utmost professionalism.
  • Work in-office during standard business hours, with additional responsibilities for off-hours and weekend calls using a company-provided work phone.

Required Qualifications:

  • Experience in a legal setting, particularly in criminal law.
  • Exceptional communication and listening abilities, characterized by an empathetic and curious disposition.
  • Meticulous attention to detail, especially in data entry and documentation.
  • Capability to handle multiple calls and tasks in a dynamic environment.
  • Willingness to manage off-hours and weekend calls as necessary.

Compensation:
We offer a competitive salary based on experience, with additional compensation for off-hours and weekend responsibilities.

Company Overview

Our hiring process includes an interview, resume review, in-person discussions, basic training, and skills evaluation.



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