Guest Room Attendant

2 weeks ago


SaintBauzilledePutois, Occitanie, United States OCI Hospitality Full time

About Us:
OCI Hospitality is dedicated to enhancing the lives of individuals through exceptional service. We believe that every team member excels when they embody friendliness, adaptability, diligence, and a willingness to assist.

In our establishments, each role is vital in enriching the experiences of our colleagues, guests, stakeholders, and the communities we serve.


About the Role:

As a Room Care Specialist, you will bring order and cleanliness to our guest accommodations. This position requires physical stamina, involving tasks such as lifting, reaching, bending, and kneeling to ensure that each space is ready for guests. The Housekeeping Department is essential to the overall guest experience.

Even though your work may occur behind the scenes, the quality of the guest's stay largely depends on the meticulous care you provide in their rooms.

Mastering the balance of attention to detail while adhering to cleaning time expectations is a skill that will develop through training and experience.

Room Care Specialists work closely with our Maintenance team, identifying items that require attention and repair.

You will also collaborate with our Front Desk team to ensure outstanding guest service by communicating room statuses and addressing any service recovery needs, while remaining adaptable to guest requests for late checkouts or additional amenities.


About You:

You thrive in a role that allows for independent work and enjoy an environment where your individual efforts are recognized.

A positive attitude and a genuine desire to enhance the overall experience for both your colleagues and guests through your commitment, proactive communication, creativity, and teamwork are crucial.

Flexibility in your schedule, including weekends, and the ability to meet the physical demands of the role are essential.

What You Gain:
Joining our team means becoming part of an inclusive, employee-centered workplace that prioritizes your growth and development. We aim for you to feel engaged, empowered, and excited about your journey with us.

We recognize that our most valuable asset is our people. We offer a rewarding, enjoyable, and flexible work environment, along with exciting benefits and a culture that fosters career advancement within the organization.


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