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Bilingual Sales Representative
2 months ago
SP Data Digital is seeking a highly skilled Bilingual (English/Spanish) Inbound Sales Representative to join our team. As a key member of our sales team, you will be responsible for interacting with customers who have recently purchased an appliance and are looking to add an extended warranty.
Key Responsibilities- Answer incoming calls, build rapport, and create a great customer experience by asking probing questions and actively listening to the customer's request
- Present products and services based on the customers' needs, and handle objections by explaining how the services and products will benefit them
- Develop relationships with customers, using active listening to empathize, provide solutions and partner with customers on a resolution
- 100% Remote position
- Two weeks of fully paid training
- Competitive hourly wage + uncapped bonus
- Full-time position – 40 hours per week
- Opportunity for growth and development
- Employer-sponsored benefits
- Hourly base wage of $17.00 USD per hour + Cross Sell Bonus (uncapped) for US residents, and $22.00 CAD per hour + Cross Sell Bonus (uncapped) for Canadian residents
- 6 months + of experience in sales
- 6 months + experience with customer service
- Call center experience is an asset
- Strong technical aptitude and an ability to learn and navigate new software using multiple platforms at a time
- Exceptional communicator with both verbal and written skills allowing you to communicate ideas in a clear and concise manner
- An empathetic person with the ability to relate to various personalities and age groups and foster fast relationships with customers so sales become easy
- Problem solver, using past experiences and your creative brain to craft solutions that make sense for our client and the customer
- Eager with a willingness and desire to receive coaching and mentorship
- Must have a quiet area to work, free from distraction to work
- Currently residing and working in Canada or the United States
- Windows 10 or 11 operating software (Apple devices and Chromebooks will not work with the required software)
- Minimum 8 GB RAM
- Minimum Intel I3 processor
- The ability to work with an ethernet cable connected to the modem
- Minimum Internet speeds of 15Mbs download/5Mbs upload
- Webcam required for training
- USB Headset
SP Data Digital is an Equal Opportunity Employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.
