Sales Coordinator Assistant
1 week ago
Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.
Key Responsibilities:- Support the Sales Department with order processing, including entry, pricing, subscription billing, parts returns, general dealer support, and statistical reporting of the order process.
- Process truck and component orders for branch and dealer orders, reviewing and processing orders received from dealers with remote entry systems and converting them into orders.
- Process approved special pricing allowance requests, process credits and re-invoicing of equipment, and determine appropriate account and Industrial Truck Association transactions necessary for equipment transfer.
- Create customer invoices for monthly subscription-based billing, suspend billing, credit, and re-bill as needed.
- Provide basic support for dealer and/or branch inquiries, collect information, and forward it to appropriate Sales personnel.
- Research Install Invoices to approve, deny, or short-pay payment to dealers/branches, communicate with various departments to ensure process quality, and work with dealers/branches directly regarding parts needing returned.
- Create documentation and invoices to comply with Company return policy and support data collection, working with management in developing necessary reports.
- 0-2 years related experience.
- High school graduate required.
- Associate degree in business or comparable experience in a customer service environment preferred.
- Computer skills are necessary.
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future are not eligible for hire.
Compensation and Benefits:Crown offers an excellent wage and benefits package for full-time employees, including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
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