National Accounts Fleet Support Manager
23 hours ago
About Crown Equipment Corporation
Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.
Job Summary
We are seeking a highly skilled National Accounts Fleet Support Manager to join our team. The successful candidate will be responsible for ensuring the company is the preferred vendor with an assigned group of National Accounts by supporting the user's Fleet Management and aftermarket requirements.
Key Responsibilities
- Manage key metrics for assigned accounts to track yearly performance.
- Work with New Bremen based Customer Service and Fleet Service departments with regards to ongoing support of assigned accounts.
- Ensure that appropriate Corporate and Local support is being accomplished for each customer according to their needs and Level of Service Guidelines.
- Primary contact for customer for all aftermarket support issues via all communication channels.
- Work in conjunction with District Service and Parts Managers to most effectively utilize Company support resources.
Fleet Management
Assist the customer directly with Fleet Management including: Fleetstats, Infolink, work order management systems and/or customer maintenance data.
Account Visits/Business Reviews/Audits
Routinely visit assigned accounts to provide both sales and service support consistent with the Company's commitment to the customer.
Service Support Programs
Collaborate with other Company Managers, Marketing and Service Departments to develop new "Customer Focused" value added service support programs and communication tools that position the company as the preferred supplier when compared to competitors.
Requirements
- 2-4 years' related experience.
- Technical degree or Associate degree (Business, Engineering Sales, Marketing) for the Latin American role.
- Non-degree considered if 6+ years of related experience along with a high school diploma or GED.
- Extensive travel (over 20%).
- Extensive overnight stays (over 20%).
- Bilingual (verbal and written communication in English/Spanish for Latin American role).
Benefits
Crown offers an excellent wage and benefits package for full-time employees. Current benefits being offered include:
- Competitive Wages.
- Health/Dental/Vision/Prescription Drug Plan with a company contribution to each.
- Health Savings Accounts and Flexible Spending Accounts.
- 401K Retirement Savings Plan: Crown matches 100% of the first 4% of your eligible pay you contribute to the plan.
- Company paid Life and Disability Benefits as well as optional supplemental term life insurance offerings.
- Paid Parental Leave.
- 9 Paid Holidays.
- Paid Vacation accrued at a rate based on length of service and position.
- Paid Sick Leave.
- Birthday Pay for Non-Exempt employees.
- Tuition Reimbursement up to $5,250 per calendar year.
-
Accounting Associate
4 weeks ago
New Bremen, Ohio, United States Crown Equipment Full timePosition OverviewThe role involves a variety of essential accounting functions aimed at maintaining accurate financial records and ensuring compliance with company policies.Key ResponsibilitiesConduct comprehensive account analysis to identify discrepancies and ensure accuracy.Perform reconciliations for various accounts, including but not limited to...
-
Junior Accountant
4 weeks ago
New Bremen, Ohio, United States Crown Equipment Full timePosition OverviewThe role involves comprehensive financial analysis and meticulous reconciliation of accounts.Key ResponsibilitiesConduct a variety of accounting functions such as account analysis, reconciliations, and preparation of financial reports.Manage and oversee accounts including prepaids, bank accounts, intercompany accounts, and depreciable...
-
Junior Accountant
4 weeks ago
New Bremen, Ohio, United States Crown Equipment Full timeCompany Overview:Crown Equipment Corporation stands as a premier innovator in the realm of forklift and material handling solutions. As one of the largest manufacturers of lift trucks globally, we prioritize delivering the safest, most efficient, and ergonomic equipment to optimize our customers' total cost of ownership.Key Responsibilities:Account Analysis...
-
Junior Accountant
4 weeks ago
New Bremen, Ohio, United States Crown Equipment Full timePosition Title: Junior AccountantCompany Overview:Crown Equipment Corporation stands as a premier innovator in the realm of forklift and material handling equipment. As one of the largest manufacturers of lift trucks globally, we are dedicated to delivering the safest, most efficient, and ergonomic solutions to minimize our customers' total cost of...
-
Accounting Associate
4 weeks ago
New Bremen, Ohio, United States Crown Equipment Full timeCompany Overview:Crown Equipment Corporation stands as a premier innovator in the realm of top-tier forklift and material handling solutions. As one of the largest manufacturers of lift trucks globally, we are dedicated to delivering the safest, most efficient, and ergonomic lift trucks to minimize our customers' total cost of ownership.Key...
-
District Technology Support Manager
2 weeks ago
New Bremen, Ohio, United States Crown Equipment Full timeJob Summary:Crown Equipment is seeking a highly skilled District Technology Support Manager to join our team. As a subject matter expert, you will be responsible for supporting the dealer/branch and customer network on current and future Info. Link products and offerings.Key Responsibilities:Set up and coordinate module association with Info. Link Project...
-
Product Development Manager
6 days ago
New Bremen, Ohio, United States Crown Equipment Corporation Full timeAbout the RoleCrown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.Key...
-
**Aftermarket Field Support Manager**
3 weeks ago
New Bremen, Ohio, United States Crown Equipment Full timeJob Summary:Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient, and ergonomic lift truck possible to lower their total cost of ownership.Key...
-
Product Development Manager
2 weeks ago
New Bremen, Ohio, United States Crown Equipment Corporation Full timeAbout the RoleCrown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.Key...
-
Project Coordinator
4 weeks ago
New Bremen, Ohio, United States Crown Equipment Full timePosition Title: Project Specialist - Technical CommunicationsOverview:Join a forward-thinking, technology-oriented organization that is expanding rapidly.As a leading manufacturer in the lift truck industry, we pride ourselves on our innovative and diverse workforce, committed to shaping the future of material handling. Our reputation is built on...
-
Field Support Manager
3 weeks ago
New Bremen, Ohio, United States Crown Equipment Corporation Full timeCompany Overview:Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.Job Summary:This...
-
Client Support Specialist
4 weeks ago
Bremen, Ohio, United States Webhelp Full timeCareer Opportunity:Become a vital part of our organization as a Customer Service Representative.About Us:Webhelp is a prominent provider of customer engagement solutions, committed to delivering outstanding service to renowned global brands. Our workforce is diverse, inclusive, and driven by a passion for enhancing customer experiences.Key...
-
Client Support Specialist
3 weeks ago
Bremen, Ohio, United States Webhelp Full timeCareer Opportunity:Become a vital part of our organization as a Customer Service Representative.About Us:Webhelp is a prominent provider of customer experience solutions, committed to delivering outstanding service to renowned global brands. Our workforce is diverse, inclusive, and dedicated to positively impacting customer experiences.Key...
-
Customer Support Specialist
1 week ago
New Bremen, Ohio, United States Crown Equipment Full timeAbout the Role:Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.Job Summary:We are...
-
Crown Equipment Support Specialist
1 week ago
New Bremen, Ohio, United States Crown Equipment Full timeJob Title: Crown Equipment Support SpecialistCrown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost...
-
Aftermarket Software Support Center Leader
4 weeks ago
New Bremen, Ohio, United States Crown Equipment Full timePosition Title: Software Support Center Manager - AftermarketCompany Overview:Crown Equipment Corporation stands as a prominent innovator in the realm of forklift and material handling equipment. As one of the largest manufacturers of lift trucks globally, we prioritize delivering the safest, most efficient, and ergonomic solutions to minimize our customers'...
-
Aftermarket Software Support Center Supervisor
4 weeks ago
New Bremen, Ohio, United States Crown Equipment Full timePosition Title: Software Support Center Manager - AftermarketCompany Overview:Crown Equipment Corporation stands as a premier innovator in the realm of forklift and material handling equipment. As one of the largest manufacturers of lift trucks globally, we are dedicated to delivering the safest, most efficient, and ergonomic lift trucks to minimize total...
-
Production Support Specialist
3 weeks ago
New Bremen, Ohio, United States Crown Full timeJob Summary:Crown Equipment Corporation is seeking a highly skilled and detail-oriented Production Support Specialist to join our team. As a key member of our production team, you will be responsible for ensuring the efficient and safe operation of our paint shop.Key Responsibilities:Hang parts on conveyor lines using lift trucks or hoists, ensuring accurate...
-
Manufacturing Support Associate
3 weeks ago
New Bremen, Ohio, United States Crown Full timeJob Summary:Crown Equipment Corporation is seeking a highly skilled and detail-oriented Production Support Specialist to join our team. As a key member of our production team, you will be responsible for ensuring the efficient and safe operation of our paint shop.Key Responsibilities:Hang parts on conveyor lines using lift trucks or hoists, ensuring accurate...
-
Lead Management Program Manager
3 weeks ago
New Bremen, Ohio, United States Crown Full timeJob DescriptionAbout the RoleCrown is seeking a highly skilled Marketing Operations Manager to join our team. As a key member of our marketing organization, you will be responsible for guiding the Company's global lead management program and enterprise marketing automation solution.Key ResponsibilitiesDevelop and implement a comprehensive lead management...