Financial Analyst

1 day ago


Little Rock, Arkansas, United States ARKANSAS HEART HOSPITAL LLC Full time
Job Summary

We are seeking a highly skilled Financial Analyst to join our team at Arkansas Heart Hospital LLC. As a Financial Analyst, you will play a critical role in ensuring the efficient and effective management of patient accounts and revenue cycle processes.

Key Responsibilities
  • Patient Accounts Duties:
    • Provide exceptional customer service to patients, families, and visitors, ensuring a positive experience throughout the registration process.
    • Determine patient responsibility and perform Point of Service collection in a timely and accurate manner.
    • Pre-screen patients for Medicaid eligibility and refer them to the onsite Medicaid Advocate Services for additional review and application.
    • Screen patients for the hospital's financial assistance program and notify Business Office personnel of approved coverage.
    • Monitor in-house patients for continued stay authorizations and work with Case Management on authorization issues.
    • Notify Business Office management of non-covered accounts or excessive patient responsibility.
    • Communicate with Business Office management on any issues of concern.
    • Monitor patient accounts for collections and ensure timely follow-up.
    • Serve as a liaison with clinical departments, patients, and families regarding admission and registration processes.
    • Provide detailed explanations of the Important Message from Medicare to Medicare beneficiaries and obtain signatures.
    • Ensure the Important Message is placed on the patient chart and explained within 48 hours of admission and again two days prior to discharge.
  • Collections Duties:
    • Identify delinquent accounts according to collection guidelines.
    • Obtain necessary information to review delinquent accounts.
    • Identify source of payment for delinquent accounts.
    • Contacts delinquent accounts and performs collection actions as required.
    • Investigate third-party sources of payment.
    • Evaluate patient financial status and establish budget payment plans.
    • Send pre-collection notices.
    • Review accounts for assignment to an external collection agency.
    • Answer patient questions concerning bills.
    • Make adjustments to patients' accounts according to guidelines with Business Office management approval.
    • Process daily credit card payment reports.
    • Ensure proper collection techniques and confidentiality of patient information.
Qualifications
  • Education: High school degree or equivalent.
  • Licensure/Certification: None required.
  • Experience: Minimum two years financial experience required, with hospital and/or medical office experience preferred.


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