Bilingual Spanish Support Specialist
2 weeks ago
Customer Service Representative (Bilingual Spanish)
Are you dedicated to delivering outstanding customer support and fluent in both Spanish and English? Percepta is seeking talented individuals to fill the role of Customer Service Representative.
Key Responsibilities:
- Provide exceptional customer assistance across multiple communication channels
- Assist and advise clients effectively
- Identify and resolve customer concerns
- Work collaboratively with colleagues to improve service offerings
- Keep informed about the latest technology advancements
Required Qualifications:
- High school diploma is mandatory; further education is advantageous
- 3-5 years of pertinent experience
- Proficiency in both Spanish and English
- Enthusiasm for customer service and technology
- Excellent communication abilities
- Experience with social media platforms is preferred
Employee Benefits:
- Attractive starting salary with a bilingual bonus
- Comprehensive health and wellness packages
- 401(k) plan with employer matching
- Paid leave and holidays
- Opportunities for training and professional growth
- Employee recognition programs
About Percepta:
Established in 2000, Percepta stands as a prominent provider of customer experience solutions. We foster a culture that emphasizes service, collaboration, respect, and proactive engagement. Advance your career with us.
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