Customer Service Representative

1 week ago


Weirton, West Virginia, United States Walgreens Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences, providing excellent service, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide courteous, friendly, and efficient service to customers, answering questions and resolving issues in a timely manner.
  • Operate a cash register, process transactions, and handle customer payments accurately and efficiently.
  • Assist customers with product information, recommendations, and sales, promoting Walgreens products and services.
  • Maintain a clean and organized store environment, including counters, shelves, and displays, adhering to company standards and policies.
  • Participate in visual merchandising, including constructing and maintaining displays, and completing resets and revisions as directed.
  • Assist with inventory management, including checking in and pricing merchandise, and maintaining accurate records.
  • Implement company asset protection procedures to identify and minimize profit loss.
  • Ensure compliance with state and local laws regarding regulated products, including alcoholic beverages and tobacco products.
  • Provide customer service in the photo area, including digital passport photo service, poster print, and creative machine, suggestive selling of promotional photo products.
  • Assume web pick-up responsibilities, monitoring orders, filling orders, and delivering orders to customers as they arrive at the store.
  • Assist with exterior and interior maintenance, ensuring a clean, neat, and orderly store condition and appearance.
Requirements
  • Must be fluent in reading, writing, and speaking English.
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer prior work experience with Walgreens.
What We Offer

As a Customer Service Associate at Walgreens, you will have the opportunity to work in a dynamic and fast-paced retail environment, providing exceptional customer service and promoting a positive shopping experience. We offer a competitive salary, opportunities for advancement, and a comprehensive benefits package.



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