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Customer Service Representative

2 months ago


Weirton, West Virginia, United States Applied Industrial Technologies Full time

Join Applied Industrial Technologies as a Customer Service Representative and take the first step towards a rewarding career in industrial distribution. As a key member of our team, you will provide expert assistance to customers, building ongoing business relationships through repeated contact and consultation. With a strong focus on customer satisfaction, you will help customers get the parts they need, interact extensively with customers to clarify their needs, research, and recommend parts, and meet/exceed monthly sales goals while increasing customer satisfaction. Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skills, a sense of urgency, and display excellent verbal and written communication. Interpersonal skills and the ability to establish rapport, build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: minimum 6 months of customer service experience, mechanical and mathematical aptitude, excellent telephone skills, ability and desire to learn new systems and processes quickly, strong computer skills, particularly Excel, high school diploma or equivalent, valid driver's license and clean driving record (MVR), SAP/ERP experience, preferred, knowledge of industrial distribution products and hydraulics, preferred. As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. We encourage you to contribute fresh new ideas. We are committed to your professional development and with ongoing training. Here is just some of what we have to offer: base salary and bonus opportunities, health, vision, and dental coverage, 401(k) w/company match, paid vacation, sick time, and company holidays, tuition reimbursement, personalized training and development program, career development and advancement opportunities. Build a rewarding career with a global leader in industrial distribution.