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Customer Service Representative
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Weirton, West Virginia, United States 1100-Applied Industrial Technologies Full timeUnlock Your Potential as a Customer Service RepresentativeAt Applied Industrial Technologies, we're on a mission to deliver exceptional customer experiences that drive business growth. As a Customer Service Representative, you'll play a vital role in building strong relationships with our customers, providing expert assistance, and helping them find the...
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Weirton, West Virginia, United States 1100-Applied Industrial Technologies Full timeCustomer Service RepresentativeJoin our team at Applied Industrial Technologies, a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. As a Customer Service Representative, you will play a critical role in providing expert assistance to...
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Customer Service Representative
2 months ago
Join Applied Industrial Technologies as a Customer Service Representative and take the first step towards a rewarding career in industrial distribution. As a key member of our team, you will provide expert assistance to customers, building ongoing business relationships through repeated contact and consultation. With a strong focus on customer satisfaction, you will help customers get the parts they need, interact extensively with customers to clarify their needs, research, and recommend parts, and meet/exceed monthly sales goals while increasing customer satisfaction. Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skills, a sense of urgency, and display excellent verbal and written communication. Interpersonal skills and the ability to establish rapport, build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: minimum 6 months of customer service experience, mechanical and mathematical aptitude, excellent telephone skills, ability and desire to learn new systems and processes quickly, strong computer skills, particularly Excel, high school diploma or equivalent, valid driver's license and clean driving record (MVR), SAP/ERP experience, preferred, knowledge of industrial distribution products and hydraulics, preferred. As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. We encourage you to contribute fresh new ideas. We are committed to your professional development and with ongoing training. Here is just some of what we have to offer: base salary and bonus opportunities, health, vision, and dental coverage, 401(k) w/company match, paid vacation, sick time, and company holidays, tuition reimbursement, personalized training and development program, career development and advancement opportunities. Build a rewarding career with a global leader in industrial distribution.